How to send messages, photos, and packages
Hancock County Justice Center handles off-site video visitation through Securus Technologies. Securus sets pricing and payment terms—not the facility. To get approved for video visitation, submit a clear photo of a valid photo ID showing the ID type, your picture, your full name, and your date of birth. Accounts are reviewed within 24 hours, and you'll get an email letting you know if you're approved or denied. Having trouble with account setup, scheduling, or tech issues? The facility provides Securus customer support contact info. You'll also need a compatible device and a Securus account—follow Securus instructions for registration and payments.
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Address all letters and packages to the inmate by name at the Hancock County Justice Center: Hancock County Justice Center ATTN: *Name of Inmate* 200 West Crawford Street Findlay, OH 45840
Sending mail or dropping off items at Hancock County Justice Center? The rules are strict but easy to follow. Here's how to address mail correctly, avoid rejected items, and know when to show up.
Securus Technologies sets the cost and payment rules for off-site video visits. Hancock County Justice Center does not set those rates.
You must submit a clear photograph of a valid photo ID showing the ID type, your picture, your full name, and your date of birth. Make sure the image is clear so your identity can be verified.
Video visitation accounts are reviewed within 24 hours. The facility emails you to say whether you’re approved or disapproved.
Address mail to Hancock County Justice Center, 200 West Crawford Street, with "ATTN: the inmate's name" on the envelope. Include your full return address and the inmate's full name. Adding a booking or ID number is also a good idea.
No. Letters may not include cash or money orders.
Envelopes may contain only a personal letter and religious materials; any other items will be removed and added to the inmate’s property. Packages require prior approval requested by the inmate, and only items on the approved list (such as specified white clothing items and a Bible) will be accepted during designated drop-off windows.
Adding money to a commissary account at Hancock County Justice Center is easy once you know your TouchPay options and have the right numbers ready.
Need to add commissary money for someone at Hancock County Justice Center? TouchPay offers three options: a lobby kiosk, phone deposits, or online. Just make sure you have the right numbers handy before you start.
Video visits at Hancock County Justice Center are appointment-only. You'll book through videovisitanywhere.com, which requires a Securus Technologies account. Use your legal name when signing up—your info needs to match what the facility has on file for approval.
