How to Contact an Inmate at Harrison County Adult Detention Center (MS)
Staying in touch with someone at Harrison County Adult Detention Center means using video visitation or text messaging. Both require the same online account setup.
Harrison County Adult Detention Center offers video visitation and text messaging for inmates and approved contacts. To use either option, you’ll need to register an account through CityTeleCoin (this is required for both video visits and messaging).
Cost note: Video visits are billed at $0.25 per minute. Charges can be paid using the inmate’s calling card or from your visitor pre-paid account.
Video visits only work when the inmate has access to a kiosk. Having an inmate tablet does not mean video visits are available. Tablets don't have that feature. Timing matters. You'll need to plan the session around the inmate's dayroom time. The facility won't bring the inmate out early or adjust their schedule for a visit.
Warning: If the inmate is on lockdown or facing disciplinary action, they will not have access to the video visit feature.
Steps to Follow
- ✓ Register a CityTeleCoin account (required for video visitation and text messaging)
- ✓ Plan for video visit billing at $0.25 per minute
- ✓ Decide how the visit will be paid: the inmate’s calling card or your visitor pre-paid account
- Confirm kiosk access. Video visits are only available when the inmate can use the kiosk, and tablets do not support video visits.
- Find the inmate’s dayroom window. Coordinate with your loved one on when their dayroom time is, since that is when a video visit can happen.
- Set your visit time to match their schedule. Plan around that dayroom period, since accommodations will not be made for the inmate to attend outside their normal access time.
- ✓ Check whether the inmate is on lockdown
- ✓ Ask if the inmate is under any disciplinary restriction that would block video visits
Before you add money to an account or plan a call window, confirm you're registered through CityTeleCoin for the service you want (video visitation, text messaging, or both). Also double-check the current per-minute video rate and whether you'll pay through the inmate's calling card or your own visitor pre-paid account.
If video visits aren't working, start by confirming kiosk access. Tablets don't support video visits at this facility, so having a tablet doesn't mean video is available. Also verify the inmate's dayroom time and plan around it. The visit has to happen during that window. The facility won't make special accommodations to adjust the inmate's schedule.
Tip: If visits suddenly stop being available, confirm whether the inmate is on lockdown or facing disciplinary action, since either one can remove access to video visits.
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