How to Send Money to Harrison County Adult Detention Center (MS)

Video visitation and text messaging at Harrison County Adult Detention Center run through CityTelecoin. You will need an account to use either service. These services cover all Harrison County Sheriff's Office (HCSO) facilities, and the facility enforces rules through the account system. Break the video visit rules or try to create duplicate accounts, and your CityTelecoin account can be banned. The inmate can also face disciplinary action.

Video visits cost $0.25 per minute. The charge can come from two places: the inmate's calling card funds or your own visitor pre-paid account. If your goal is funding video visits specifically, make sure one of those two options has enough balance to cover the time you plan to spend.

Steps to Follow

• ✓ Create your CityTelecoin account before you try to schedule or start a video visit or send texts.
• ✓ Use the same account consistently, rather than setting up multiple profiles.

• ✓ Plan your budget using the facility’s video visit rate of $0.25 per minute.
• ✓ Decide whether the visit will be paid from the inmate’s calling card funds or from your visitor pre-paid account.
• ✓ Add enough funds to cover the full visit time, since charges are by the minute.

1. Confirm the facility uses these services. Video visitation and text messaging are offered for HCSO facilities, including Harrison County Adult Detention Center.
2. Make sure the inmate can reach the kiosk. Video visits are only available when the inmate has access to the kiosk.
3. Do not count on tablets for video. Tablets do not have the ability to conduct a video visit.
4. Check for restrictions before you add funds. Inmates on lockdown or facing disciplinary action do not have access to the video visit feature.

• ✓ Follow the General Rules and Regulations for Video Visits to avoid having your account banned.
• ✓ Do not create duplicate CityTelecoin accounts.
• ✓ Remember that account issues can affect more than you, rule violations can also lead to disciplinary action for the inmate.

Before adding money, confirm the current rate and your payment method. Video visits are listed at $0.25 per minute, payable from the inmate's calling card funds or your visitor pre-paid account. If pricing or funding options have changed since you last used the system, you want to know before you load money.

Make sure CityTelecoin is still the required platform for video visitation and text messaging at Harrison County Adult Detention Center. These services are described as available across HCSO facilities, so the same vendor may apply if your loved one transfers between locations. Still worth confirming the current setup, especially if you have not used the service before.

• ✓ Does the inmate currently have access to the kiosk (the video visit feature only works through kiosk access)?
• ✓ Is the inmate on lockdown or facing disciplinary action (no video visit access during those restrictions)?
• ✓ Are you expecting them to use a tablet for video visits (tablets cannot be used to conduct a video visit)?