Send Photos & Mail at Hawaii Community Corrections, HI

How to send messages, photos, and packages

Overview

Phone calls from Hawaii Community Corrections go through Global Tel Link (GTL), the systemwide provider since February 1, 2018. You have three ways to pay for calls: collect, prepaid, or debit. GTL's AdvancePay is a prepaid collect calling option—set up an account so calls come through without standard billing restrictions. Friends and family can create an AdvancePay account by calling GTL at 1-877-650-4249. The system also provides a one-time, one-minute complimentary call explaining how to create a prepaid account and receive future calls. GTL calls can reach landlines or mobile phones. Fund AdvancePay online or by card through the vendor—check GTL for current funding methods and fees.

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Quick Facts

  • Global Tel Link (GTL) provides all inmate phone calls for Hawaii Community Corrections.
  • Phone service payment options include collect, prepaid, and debit.
  • AdvancePay is a GTL prepaid collect calling service that lets called parties set up prepaid accounts to receive calls without standard billing restrictions.
  • Friends and family can set up an AdvancePay account by calling GTL at 1‑877‑650‑4249.
  • A one‑time, one‑minute complimentary call is provided with information on creating a prepaid account and receiving future calls.

Common Questions

Who provides inmate phone service for Hawaii Community Corrections?

Global Tel Link (GTL) provides all inmate phone calls for Hawaii Community Corrections (systemwide as of February 1, 2018).

What payment options are available for calls from Hawaii Community Corrections inmates?

Payment options include collect calls, prepaid (AdvancePay), and debit.

How do I set up GTL AdvancePay to receive calls from an inmate?

Set up an AdvancePay account by calling GTL at 1-877-650-4249. You may also receive a one-time, one-minute complimentary call with instructions for creating a prepaid account and getting future calls.

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