Haysi Regional Jail, VA

Video visitation at Haysi Regional Jail requires booking at least 24 hours in advance, and you can schedule up to two weeks ahead—so lock in your preferred time early. Remote video visits run seven days a week during morning, afternoon, and evening windows. Each session lasts 15 minutes. All visits are monitored and recorded, and the inmate must face the camera throughout, which can affect facial-recognition features. Everyone joining must already be on the inmate's approved visitor list. When onsite visits resume, only adults may visit (minors must be accompanied), with a maximum of two adults and two children per session. Bring an approved photo ID, follow dress and behavior rules, and keep small children on your lap. Missed or disconnected sessions aren't refunded, and you can't reconnect once a session drops.

Haysi Regional Jail uses Smart Communications (SmartInmate) for phone calls, remote video visits, and electronic messaging. To use any of these services, you'll need to create a prepaid Smart Communications account through SmartInmate—sign-up is free, but most features require prepaid funds. Remote video visits cost $0.33 per minute, charged when the video connection starts. Smart Communications offers both prepaid and debit telephone account options. Prepaid account holders can leave an inmate a voicemail for $1.00 by calling 863-400-5993 (you'll need the inmate's ID). Attorneys must register an account, select "private attorney" or "public defender," and submit photos of their driver's license and bar card before requesting private connections.

Haysi Regional Jail uses a mail-scanning system. Staff scan incoming letters and documents, then destroy the physical originals—so only send copies if the paperwork matters. Scanned documents and photos are kept briefly and destroyed after 30 days. After release, inmates can download their photos and messages through smartinmate.com. To help your mail process smoothly: address every envelope with the inmate's full name and ID number, the full facility name, and your complete return address. Use plain white paper, keep pages and photos within standard processing limits, and don't send cash or personal checks. For legal filings or attorney mail, confirm the correct submission process before mailing any originals.

Three ways to add money for someone at Haysi Regional Jail: on-site lobby kiosks, online deposits, or mailed money orders. The lobby kiosks accept cash, credit, and debit 24/7. Deposits post in real time, with a $3.25 fee for cash transactions. For online deposits, use the JailATM web service. If you prefer mail, send a money order to INMATE NAME, P.O. Box 535, Haysi, VA 24256. Include the sender's name, return address, and the inmate's ID. Make sure it arrives at least one business day before commissary processing.