How Attorneys Can Set Up Unrecorded (Privileged) Calls with Haysi Inmates
Setting up unrecorded (privileged) phone calls with a client at Haysi means getting your attorney phone number verified and flagged as
Contact an Inmate at Haysi Regional Jail, VA.
Mail, photos, messaging, and phone/call options for staying in touch.
Overview
Haysi Regional Jail uses Smart Communications (SmartInmate) for phone calls, remote video visits, and electronic messaging. To use any of these services, you'll need to create a prepaid Smart Communications account through SmartInmateâsign-up is free, but most features require prepaid funds. Remote video visits cost $0.33 per minute, charged when the video connection starts. Smart Communications offers both prepaid and debit telephone account options. Prepaid account holders can leave an inmate a voicemail for $1.00 by calling 863-400-5993 (you'll need the inmate's ID). Attorneys must register an account, select "private attorney" or "public defender," and submit photos of their driver's license and bar card before requesting private connections.
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Quick Facts
- Remote video visitation is billed at $0.33 per minute and charges are applied upon connection.
- Visitors must create a prepaid Smart Communications account via SmartInmate.com or 1-888-253-5178 to schedule video visits or use electronic messaging.
- Smart Communications provides inmate phone services at Haysi, offering both prepaid and debit telephone account options.
- Callers with a prepaid Smart Communications account can leave an inmate voicemail for $1.00 by calling 863-400-5993 and knowing the inmate's ID.
- Attorneys must register a Smart Communications account, select 'private attorney' or 'public defender', and submit a photo of their driver's license and bar card before requesting private connections.
Contact & Communication Guides
Important: Your Original Letters Will Be Destroyed â What Haysi's Mail Scanning System Means for You
When you send a letter to someone at Haysi, they won't receive the actual paper. Instead, it gets scanned into an electronic systemâand the original is destroyed.
Where to Mail Letters to Someone at Haysi Regional Jail (Updated Smart Communications Address)
Since January 1, 2021, personal mail for people at Haysi Regional Jail goes through Smart Communications â not directly to the jail. Get the address format wrong, and your letter comes right back.
Who to Call When You Have Questions About Haysi Regional Jail
Getting a straight answer is easier when you call the right place first. Here's a simple directory for Haysi Regional Jail, Smart Communications (phones, tablets, and mail support), and FOIA records requests through the Southwest Virginia Regional Jail Authority (SWVRJA).
Who to Call When You Have Questions About Haysi Regional Jail: Facility vs. Smart Communications
Getting answers fast means calling the right place. Some questions go to Haysi Regional Jail staff directly, while othersâespecially anything involving phone calls, video visits, or messagingâare handled by Smart Communications.
Common Questions
How do I set up an account to call or video visit someone at Haysi Regional Jail?
Create a prepaid Smart Communications account at SmartInmate.com or by calling 1-888-253-5178. Sign-up is free, but youâll need the vendor account to place calls, schedule remote video visits, or send electronic messages.
How much do remote video visits cost at Haysi Regional Jail?
Remote video visits cost $0.33 per minute. The fee is charged when the video connection is established.
Can I leave a voicemail for an inmate at Haysi Regional Jail?
Yes. If you have a prepaid Smart Communications account and know the inmateâs ID, you can leave a voicemail for $1.00 by calling 863-400-5993.
How do attorneys request private or unrecorded calls with Haysi inmates?
Attorneys must create a Smart Communications account, choose âprivate attorneyâ or âpublic defender,â and submit photos of their driverâs license and bar card. After that, they can submit a connection request for private calls.
Will Haysi Regional Jail destroy my original letters?
Yes. Haysi Regional Jail scans incoming mail and destroys the physical originals, so send copies for any important or legally significant paperwork.
How long does Haysi keep scanned photos or imported documents?
Scanned imported documents and photos are kept for a limited time and are destroyed after 30 days. After release, inmates can download photos and messages through smartinmate.com.
Other Guides for Haysi Regional Jail, VA
How to Schedule a Video Visit at Haysi Regional Jail (lead time, booking window, daily slots)
Video visits at Haysi Regional Jail require advance planning. You'll need to schedule at least 24 hours ahead, and you can book up to 14 days in advance. Keep that window in mind before you start searching for available times.
How to Schedule a Video Visit at Haysi Regional Jail (Step-by-Step)
Haysi Regional Jail offers remote video visitation seven days a week. Visits run in three daily windows: 7:30 a.m.â10:30 a.m., 1:30 p.m.â4:30 p.m., and 8:00 p.m.â10:00 p.m. Each session lasts 15 minutes, so be ready to connect right when your time slot starts. You'll need to book at least 24 hours ahead, and you can schedule up to two weeks in advance.
How to Send Money to an Inmate at Haysi: Lobby Kiosk, Online, and Money Order Compared
If you can get to a Southwest Virginia Regional Jail Authority (SWVRJA) facility, the lobby kiosk is the easiest way to add money to an inmate's commissary account. Each facility has a kiosk in the lobby that takes cash, credit cards, and debit cards. Here's a helpful detail: you don't have to visit the exact building where the person is housed. SWVRJA lets you deposit funds at any of its sites for any SWVRJA inmate.
