Henderson County Detention, KY

Visiting at Henderson County Detention Center starts with scheduling through Telmate. You'll need an account, which you can create at an on-site kiosk, online, or using the Telmate mobile app. Remote video visitation is available, but each inmate is limited to 15 minutes of video time total. Plan for security procedures when you arrive. Anyone entering the facility grounds may be subject to personal and vehicle searches under Kentucky law. Do not bring or attempt to introduce contraband. Possession or introduction is prosecuted under KRS 520.010 and can result in criminal charges. During visits, follow conduct rules closely. Profanity is prohibited and can lead to visitation restrictions or being barred from future visits.

Henderson County Detention Center uses ViaPath (formerly GTL) for inmate tablets and video visitation. Family access is through pay.gettingout.com. Before scheduling a video visit or receiving secure electronic messages, you'll need to create an account with the approved communications vendor and complete any required approval steps. Phone services run through the vendor system and commonly use prepaid, debit, or collect options. You can add funds through the vendor site or approved kiosks. Keep in mind that calls and electronic messages are typically monitored or recorded. Secure tablet messaging is usually screened and limited to text-only content. Use the vendor portal and the facility's communications page to manage accounts, add funds, and schedule services.

To send money by mail for an inmate account at Henderson County Detention Center, address money orders and checks to the Finance Officer at P.O. Box 1350, Henderson, KY 42419. For commissary, the facility references CorrectPay.com as a purchase option. Beyond mailing funds, detention facilities often offer other deposit channels like third party vendor portals, lobby kiosks, or phone deposits. Available options vary by location. Before sending funds, double check which deposit methods Henderson County Detention Center accepts and how long deposits take to post. Acceptance rules and posting times differ between facilities.