How to Request Records from Henderson County Detention: A Step-by-Step Guide

Henderson County Detention Center requires all public records requests in writing using their standardized Open Records Request Form. You can call or email with questions about the process, but the actual request has to go through the form.

The facility provides Form OAG-01, the standardized form for Kentucky Open Records Act requests (under KRS 61.870 et seq.). Using this form keeps your request in the format they expect, which helps avoid unnecessary back-and-forth.

For anything other than inmate medical records, send your request to: Lori Quarles, Chief of Administration & Finance, Henderson County Detention Center, 380 Borax Drive, Henderson, KY 42420. You can also reach her by email at lquarles@hendersonky.us or by phone at 270-827-5560 ext 100.

For inmate medical records, send your request to the Administrator/Medical Provider for Inmate Healthcare at Henderson County Detention Center, 380 Borax Drive, Henderson, KY 42420. Email: hcdcmedical@hendersonky.us. Phone: 270-844-8018.

• ✓ Request non-medical records from Lori Quarles (Chief of Administration & Finance).
• ✓ Request inmate medical records from the Administrator/Medical Provider for Inmate Healthcare.

There's a residency rule to know about. As of June 29, 2021, only Kentucky residents may request to inspect public records.

Once the detention center receives your request, they have five business days to respond under the statute. That clock excludes weekends and legal holidays, so the actual calendar time may be longer depending on when you submit.

Paper copies cost $0.10 per page for black-and-white. If you're requesting a large packet, that adds up fast. Be specific about what you need to keep costs down.

Electronic records are free. If you can receive files electronically, that's usually the simplest option and avoids copying fees.

There's a size limit for electronic delivery. If the files exceed 4 MB, the detention center will burn them to a CD and mail it to you. You'll pay for the disc and postage.

Need to handle records business in person? Public hours are Monday through Friday, 08:00 to 15:00, excluding holidays. These are also the hours for general public inquiries.

• ✓ Budget $0.10 per page for black-and-white copies.
• ✓ If records are transmitted electronically, there is no transmission charge.
• ✓ If electronic material exceeds 4 MB, expect production on a CD and mailing costs.

1. Use the standardized request form - Your request must be in writing using the standardized Open Records Request Form (Form OAG-01).
2. Decide whether you need medical or non-medical records - This determines which custodian should receive your request.
3. Send non-medical requests to the non-medical custodian - Lori Quarles (Chief of Administration & Finance) is the custodian for public records other than inmate medical records.
4. Send medical requests to the medical records custodian - The Administrator/Medical Provider for Inmate Healthcare is the custodian for inmate medical records.
5. If you are delivering anything in person, go during public hours - General public business hours are Monday to Friday, 08:00 to 15:00, excluding holidays.
6. Track the response window - The facility has five business days after receipt (excluding weekends and legal holidays) to issue a statutory response.

1. Ask for electronic delivery when it makes sense - If records are transmitted electronically, there is no charge for transmission.
2. Plan for a CD if the file size is large - When responsive electronic material exceeds 4 MB, documents are produced on a CD and mailed to you (with associated fees and postage).
3. Estimate paper-copy costs if you need printed pages - Black-and-white copies cost $0.10 per page.