Penmate Inmate Support Guides
Sending Money

How to Add Money to an Inmate's Account at Henderson County Detention

Putting money on someone's account at Henderson County Detention is straightforward once you know which system to use. The jail relies on separate vendors for different purposes, so sending funds to the wrong one can delay access.

• 2 min read Verified from official sources

Henderson County Detention uses two separate systems for inmate funds. ViaPath Technologies (formerly GTL) handles tablet and video visitation money, while commissary goes through CorrectPay. Before you pay, figure out what you're funding: tablet and video services, or commissary. Then use the matching vendor so the money actually lands where your person can use it.

For tablets and video visitation, Henderson County Detention uses ViaPath Technologies (formerly GTL). Head to the GettingOut payment portal to add these funds. This is separate from commissary, so don't mix them up.

Commissary at Henderson County Detention runs through CorrectPay. If you want to fund snacks, hygiene items, or other commissary purchases, use CorrectPay instead of the tablet/video portal.

You can also send funds by mail. Henderson County Detention accepts U.S. Postal Service money orders and checks. Mail them to: Henderson County Detention Center, ATTN: Finance Officer / Inmate Accounts, P.O. Box 1350, Henderson, KY 42419. Include the inmate's booking number so the Finance Officer can credit the right account.

  • ✓ Write the inmate’s name and booking number clearly.
  • ✓ Send a U.S. Postal Service money order or a check.
  • ✓ Mail inmate account funds to: Henderson County Detention Center, ATTN: Finance Officer / Inmate Accounts, P.O. Box 1350, Henderson, KY 42419.
  • ✓ Use the separate non-legal mail format only for letters and photos (HENDERSON COUNTY KY DETENTION CENTER, INMATE NAME, INMATE BOOKING #, PO BOX 247, Phoenix, MD 21131).

The fastest way to avoid delays? Match your payment method to what your person needs. Tablet and video visitation funds go through ViaPath (the GettingOut portal). Commissary runs through CorrectPay. If you're mailing a money order or check, keep a copy and any receipt until the deposit shows up on the inmate's account. Mailed payments take extra time since the Finance Officer has to process them manually.

Include the booking number. Henderson County Detention requires it on mailed payments. Without it, the Finance Officer may not be able to credit the right account.

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