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How to Visit Henderson County Detention, KY (KY)

Visiting Henderson County Detention Center takes a bit of setup, but it's straightforward once you understand their system. Start by creating your account, then plan around the 15-minute video visit limit.

• 2 min read Based on general KY policies
How to Visit Henderson County Detention, KY (KY)

You'll need a Telmate account before you can schedule a visit. Create one at the Telmate kiosk in the jail lobby, online through Telmate's GettingOut service, or in the Telmate mobile app. Once your account is ready, you'll use Telmate for all scheduling.

Plan for a short visit. Inmates get a total of 15 minutes of remote video visitation, so decide ahead of time what you want to cover.

Note: Anyone entering the grounds may be subject to a personal search or vehicle search. Don't bring contraband. The facility states that violations can be prosecuted.

How to Visit Henderson County Detention, KY (KY)

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  • ✓ Create your Telmate account (use the Telmate kiosk in the jail lobby, Telmate’s online GettingOut service, or the Telmate mobile app)
  • ✓ Schedule the visit through Telmate (you cannot schedule without an account)
  • ✓ Keep the time limit in mind: inmates receive a total of 15 minutes of remote video visitation
  • ✓ Expect security screening, including the possibility of a personal search and/or a vehicle search when entering the grounds
  • ✓ Do not bring contraband or try to pass anything into the facility, the jail states that doing so can lead to prosecution
  • ✓ Keep your language clean during the visit. Profanity is prohibited and can lead to visitation restrictions, up to being barred from visits

Before you head out, confirm which Telmate sign-up method works best for you. Accounts can be created at the lobby kiosk, online through GettingOut, or in the mobile app. Keep in mind that kiosk availability and facility procedures can change.

Check the current visit-length policy and what "total of 15 minutes" means for your situation. The facility describes this as a total time allotment for remote video visitation. Also review behavior rules, including the no-profanity policy. Violations can lead to restrictions or being barred from future visits.

If you're unsure what to expect at arrival, ask about security procedures ahead of time. The facility may search you and your vehicle when you enter the grounds. Contraband enforcement is taken seriously and can involve prosecution.

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