Sending Money to Someone at Heritage Trails: Phone Numbers, Money Orders, and Online Options
Getting money to someone at Heritage Trails? Stick with the official phone or online deposit options, and follow the money order paperwork rules exactly—otherwise your deposit could get held up.
Heritage Trails offers toll-free numbers for different types of deposits. To add money to an AdvancePay account, call (800) 483-8314. For a PIN Debit account (inmate phone debit), call (855) 706-2445. To fund a Trust Fund account - the one they use for commissary purchases - call (888) 988-4768. You can also deposit online through ConnectNetwork/GettingOut.com if you prefer.
If you’re sending a money order for someone at Heritage Trails, make it payable to “ViaPath Financial Services.” The payment is forwarded to the Indiana Department of Correction, so getting the payee line right matters.
Money orders need the right paperwork. Download the facility's money order PDF, detach the deposit form, and mail it along with your money order.
Deposit Form Rules
- ✓ Detach the deposit form from the money order PDF and include it with the money order
- ✓ Do not include staples
- ✓ Do not include paper clips
- ✓ Do not include stamps
- ✓ Do not include cash
- ✓ Do not include letters
- ✓ Do not include photos
- ✓ Do not include any other items (only mail the form and the money order)
Double-check before mailing: Confirm the current payee and mailing address using the most recent IDOC materials - vendor names and addresses sometimes vary between documents. The payee listed in IDOC guidance is
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