How to Send Money to Facility
Sending money is straightforward once you know the right method and address. The most common mistake? Mailing funds to the institution's street address instead of the Bureau of Prisons processing center.
Do not use the facility street address: For FCI Herlong, any funds you send through the mail must be addressed to a processing center in Des Moines, Iowa, not the institution’s address.
The money you send goes into a commissary account. Think of it like a basic bank account: funds deposited by family, friends, or other sources sit there until the person uses them to make purchases.
Some inmate services draw from a separate Inmate Trust Fund. This fund is maintained partly through commissary profits and certain inmate fees, and it supports services like the TRULINCS electronic messaging system.
Steps to Follow
- ✓ Use the Bureau of Prisons mail-processing address in Des Moines, Iowa for mailed funds. Do not send money using FCI Herlong’s street address.
- ✓ Send funds using the facility-approved process so the deposit goes into the person’s commissary account.
- Confirm the correct Des Moines processing address: Before you mail anything, verify the exact mailing address the BOP requires for funds.
- Confirm the allowed ways to send money: Ask what formats and methods are accepted for deposits so your payment is processed and credited correctly.
If you want the money to go toward commissary purchases, ask how quickly deposits become available and whether any account limits or holds could delay access. If you're trying to help cover services like TRULINCS messaging, ask how the Inmate Trust Fund and inmate-paid fees work for the specific person you're supporting. Funding details and access can vary based on approvals and account status.
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