Mail, photos, messaging, and phone/call options for staying in touch.
Phone calls at Herlong FCI are generally paid by the inmate. Third-party or alternative payment arrangements are not permitted. Calls are monitored, though attorney calls may be unmonitored. For electronic contact, inmates use TRULINCS messaging, funded through the Inmate Trust Fund. Messages are text-only, screened or monitored, limited to 13,000 characters, and attachments are not accepted. Before you try to message or use video-related services, set up an account on the department's communications platform (web or mobile) and register for the services you need so you can add funds when required. Providers and platforms can change, so confirm which vendor Herlong currently supports before you start.
Search for a loved one and send messages and photos in minutes.
Want to stay in touch with someone at this facility? Your main options are phone calls and TRULINCS electronic messaging. Here's what you need to know about approvals, restrictions, and how to actually get connected.
Sending mail to someone at Herlong FCI? Start with the Bureau of Prisons (BOP) Contact Directory. It's the official source for facility contact information, including addresses for inmate mail and parcels. The directory also lists each facility's physical address, phone number, and fax number—handy for double-checking before you send anything.
Herlong uses TRULINCS for electronic messaging. Messages are text-only, funded by the Inmate Trust Fund, screened, and limited to 13,000 characters. Attachments are not accepted. You'll need to create an account on the department's communications platform (web or mobile) and register for messaging.
No. Third-party or other alternative telephone call arrangements are not permitted at Herlong FCI, and calls are usually paid by the inmate. Phone calls are monitored, although attorney calls may be unmonitored.
Yes. Inmate phone calls at Herlong are monitored, although attorney calls may be unmonitored. TRULINCS messages are also screened or monitored as part of the messaging process.
To get money into an inmate's account at FCI Herlong, use MoneyGram ExpressPayment—and enter the Bureau of Prisons details exactly as required.
Sending money is straightforward once you know the right method and address. The most common mistake? Mailing funds to the institution's street address instead of the Bureau of Prisons processing center.
Visiting is straightforward once you confirm the schedule and get approved. Check the facility's webpage for typical visiting hours and the Visiting Regulations, then call ahead before you leave to avoid a wasted trip.
