Highland County Jail, OH

Highland County Jail uses The Visitor video visitation system through ICSolutions. You'll need to schedule your session at least 24 hours in advance. All visits are video-only and recorded, meaning sessions may be retained. To get started, create an ICSolutions account, register for visitation, and select the inmate you want to visit along with your relationship to them. If your relationship is considered privileged, the facility Site Administrator must approve it before you can schedule a privileged visit. Download and test the visitation app on a Windows computer, Android device, or iOS device ahead of time. If you run into problems registering or scheduling, contact Visitation Support by phone or email.

Highland County Jail provides offsite video visitation through vendor services that charge fees, with pricing that can vary by facility. If your visit is interrupted by connectivity or technical issues, those charges are not refunded. Testing your setup ahead of time is a smart move. For tablet-based or remote visits (such as services associated with JailATM/Tech Friends), you'll need a computer or an internet-enabled mobile device with a working speaker and camera. These communication tools are run by third-party vendors, so expect to create an account, handle payments through the vendor, and follow its technical instructions. Calls, video sessions, and electronic messages are commonly monitored or recorded for security. Attorney communications may be handled differently in some situations. Before scheduling, confirm you're approved to visit and have any required ID or verification ready for enrollment.

Highland County Jail's commissary runs through Access. Friends and family can place orders using Access's online portal or the kiosk located beside the jail door. Keep the cutoff times in mind: orders must be in by 9:00 AM on Mondays and Wednesdays, with delivery on the following Tuesdays and Thursdays. Ordering online? Enable cookies in your browser first, since Access Corrections uses them for secure login and session management. Before sending money or placing an order, have the inmate's full name and ID number ready. Stick to the jail's approved deposit or ordering channels to avoid scams. Also expect processing or convenience fees from online, phone, or kiosk vendors. These fees vary and are not set by the jail.