How to visit, scheduling, dress code, and visitor requirements
Highland County Jail uses The Visitor video visitation system through ICSolutions. You'll need to schedule your session at least 24 hours in advance. All visits are video-only and recorded, meaning sessions may be retained. To get started, create an ICSolutions account, register for visitation, and select the inmate you want to visit along with your relationship to them. If your relationship is considered privileged, the facility Site Administrator must approve it before you can schedule a privileged visit. Download and test the visitation app on a Windows computer, Android device, or iOS device ahead of time. If you run into problems registering or scheduling, contact Visitation Support by phone or email.
Search for a loved one and send messages and photos in minutes.
Video visits at Highland County Jail are pretty straightforward once you know the rules. Two big things to keep in mind: visits are video-only (and recorded), and you need to schedule at least 24 hours ahead.
Setting up your first video visit is straightforward when you tackle it in the right order. Highland County Jail is video-only—no in-person visits—so you'll need to create an ICSolutions account, test the app, and schedule at least a day ahead.
Getting your first video visit set up comes down to four steps: create your account, register as a visitor, download and test the app, then schedule at least 24 hours ahead.
Setting up video visitation for the first time can feel like a lot. Highland County Jail's system is straightforward once you know the steps: create your account, get the app working, then schedule ahead.
Visits at this facility are handled through remote video visitation. Before you can get on the schedule, there are two things you need to take care of first.
Planning an offsite video visit with someone at Highland County Jail? Two things matter most: offsite visits cost money, and connection problems don't get refunded. Here's how the policy works—and how to protect your time and wallet.
Remote video visits at Highland County Jail are paid visits. If your internet drops, freezes, or disconnects during the session, you won't get a refund—that's the facility's posted policy. So treat your connection like part of your visit prep. A bad signal can cost you the time you paid for.
Planning a video visit with someone at Highland County Jail? Here's what you need to know upfront: the jail uses video-only visitation, and those visits are recorded. That changes what you should talk about—and how attorney-style "privileged" visits work.
Highland County Jail uses video visitation, and every regular visit is recorded. If you need to protect private conversations—especially with an attorney or in another privileged relationship—how you register makes all the difference.
Start by creating an ICSolutions account and registering with the inmate's information and your relationship. Then schedule your video visit through The Visitor system at least 24 hours in advance. Download and test the app on Windows, Android, or iOS before your appointment.
Yes. All visits at Highland County Jail are video-only and recorded.
Contact Visitation Support by phone or email for help with ICSolutions registration or scheduling. If you are trying to set up a privileged visit, your relationship may need Site Administrator approval before you can schedule.
Ordering commissary or sending books to someone at Highland County Jail? Once you know the provider, deadlines, and what's allowed, the process is simple. Here's how it works.
Getting commissary to someone at Highland County Jail comes down to timing. Orders have two weekly cutoffs — both at 9:00 AM — and deliveries follow on specific days.
Ordering commissary for someone at Highland County Jail is straightforward once you know the vendor and weekly cutoff times. Here's the schedule and two ways to place an order so it arrives on the next delivery day.
