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How to Contact an Inmate at Hill Correctional Center, IL (IL)

Trying to connect with someone at Hill Correctional Center? Video visitation runs through the Illinois Department of Corrections' current system. Here's what to do (and what to skip) so you don't waste time.

• 2 min read Based on general IL policies
How to Contact an Inmate at Hill Correctional Center, IL (IL)

Hill Correctional Center uses ICSolutions for video visitation. This is part of an IDOC-wide transition (ATCs are the exception). If you want a video visit, you'll work through that platform, not the facility directly.

All video visits are scheduled through the ICSolutions website. The facility won't book visits over the phone. Calling Hill to set up a time won't get you anywhere.

Note: Policies and systems can change. If something doesn’t match what you’re seeing today, double-check the current instructions on official IDOC and facility pages.

How to Contact an Inmate at Hill Correctional Center, IL (IL)

Steps-to-follow

  • ✓ Go to the ICSolutions website to schedule a video visit for Hill Correctional Center.
  • ✓ Do not call the facility to schedule video visitation.
  • ✓ If you’re coming from an older setup, know that IDOC has transitioned video visitation services to ICSolutions (except ATCs).

Before you spend time troubleshooting, check the basics on official IDOC and facility pages. Confirm that Hill is still using ICSolutions for video visitation, whether any exceptions apply (IDOC notes a broader ATC exception), and whether scheduling remains online-only. A quick check can save you from following outdated instructions.

Reminder: If scheduling isn’t working on the ICSolutions site, use the official contact channel listed on IDOC or Hill’s facility page for help. Don’t rely on calling to “book” the visit, since video visits are scheduled online.

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