Hillsborough - Orient Road Jail

Visiting someone at Hillsborough County Jail is handled through Video Visitation Services (VVS). As of October 28, 2025, the onsite Visitation Center will be closed and all VVS visits will be conducted remotely. VVS is typically available from 9:30 am to 8:45 pm. Each inmate usually receives two hours of prescheduled no-cost video visitation per week, and on-demand sessions may be offered for a fee. Phone access for general population inmates runs from about 7:30 am to 10:30 pm, includes some weekly no-cost calls, and all calls are outgoing only. Qualified professional in-person visits are available daily from 6:00 am to 11:00 pm. Make sure you complete the facility's visitor approval steps before scheduling anything.

Hillsborough County Jail offers several ways to stay connected: inmate telephones, Video Visitation Service (VVS), and options for professional visitors. New arrivals in Central Booking can place a no-charge phone call at intake. For general-population inmates, phone service runs from about 7:30 am to 10:30 pm. All calls are outgoing only, and some no-cost weekly calls are included. VVS is typically available daily from about 9:30 am to 8:45 pm. Each inmate gets two hours of prescheduled no-cost VVS per week, with on-demand sessions available for a fee. To get started, register online at GettingOut.com, verify your contact details, and download the GTL Friends and Family Visit Now app to accept Visit Now sessions. As of October 28, 2025, all VVS services are remote.

All money deposited at Hillsborough County Jail goes into the inmate's individual account, which covers commissary and other inmate-incurred expenses. The jail uses TouchPay for deposits, and kiosks are located in the front lobbies of the Orient and Falkenburg Road jails. For TouchPay phone support, call 1-866-232-1899. To make a deposit, you'll need Facility Locator No. 233619, the inmate's booking number (entered without dashes), and the inmate's name. TouchPay charges a convenience fee, and any funds you add go first toward outstanding inmate debts, including prior incarceration fees. Commissary (canteen) orders are provided by Aramark Correctional Services. iCare care packages can be ordered online or by phone, limited to one per week and subject to inmate restrictions.