Sending Money

How to Add Money to an Inmate's Account at Hillsborough County Jail

Adding money to someone's jail account is pretty straightforward once you have the right info. Here are the deposit options and requirements specific to Hillsborough County Jail.

2 min read Verified from official sources

At Hillsborough County Jail, deposits go to an inmate's account, but the money doesn't all go straight to canteen. Any deposit first covers outstanding debts tied to that inmate, including fees from previous incarcerations. Only what's left after those debts becomes available for canteen purchases. Commissary (also called canteen) orders are available to inmates at Hillsborough County Jail, and the service is provided by Aramark Correctional Services. If a deposit seems to "disappear" quickly, this debt-first rule is usually why.

Required Info

  • Facility Locator No.: 233619 (Hillsborough County, FL)
  • Inmate Booking No.: enter it without dashes (example: 2018-00000 becomes 201800000)
  • Inmate name

Hillsborough County Jail uses TouchPay for inmate account deposits. If you're depositing online, TouchPay is the platform you'll go through for this facility.

  1. Call TouchPay: Dial 1-866-232-1899.
  2. Follow the prompts: TouchPay will guide you through the deposit process by phone.
  3. Finish the transaction: Complete the payment as directed during the call.

If you're local, Hillsborough County Jail also has deposit kiosks in the front lobbies of the Orient Road and Falkenburg Road jails. These are a solid option if you'd rather handle the deposit in person.

TouchPay charges a convenience fee on deposits. Also keep in mind how Hillsborough County applies funds: deposits cover any outstanding inmate debts first, including fees from previous incarcerations. Whatever remains after those debts are satisfied is what the inmate can spend on canteen.

Tip: Double-check the Facility Locator No. (233619) and enter the booking number without dashes (for example, 2018-00000 should be entered as 201800000). Small entry errors can send your deposit to the wrong account or cause it to fail entirely.

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