How to Add Money to an Inmate’s Account at Hillsborough County Jail — methods, info you need, and how deposits are applied

Money deposited for an inmate goes into their individual account. From there, it can be used for commissary purchases and jail-incurred expenses - things like the initial per diem fee, medical care, or property damage charges.

Hillsborough County Jail uses TouchPay for deposits. This is one of the main ways families and friends add money from home.

You can also deposit by phone through TouchPay at 1-866-232-1899. Just know that TouchPay charges a convenience fee, so you'll pay more than the deposit amount itself.

If you’re depositing in person, kiosks for funding inmate accounts are located in the front lobbies of the Orient Road and Falkenburg Road jails.

Here's something to keep in mind: before any deposit can be used for commissary, the jail applies it to outstanding debts first. This includes fees from previous incarcerations. Once those debts are cleared, the remaining balance becomes available for canteen purchases.

S5

• ✓ Facility Locator No. 233619 (Hillsborough County, FL)
• ✓ Inmate booking number entered without dashes (example: 2018-00000 should be entered as 201800000)
• ✓ Inmate’s name

Commissary (canteen) service at Hillsborough County Jail is provided by Aramark Correctional Services.

You can also send care packages through iCare, either online or by phone. Packages are limited to one per week, and whether an inmate can receive them depends on any restrictions they may have.

S7

• ✓ Have Facility Locator No. 233619 ready
• ✓ Enter the inmate booking number without dashes
• ✓ Use the inmate’s name exactly as it appears in jail records
• ✓ For TouchPay phone deposits or help with a deposit, call 1-866-232-1899