Hilltop Unit, TX
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Guides for This Facility
How to Schedule Your First Visit at Hilltop Unit Using the TDCJ Online Scheduler
To schedule your first visit at Hilltop Unit, you'll use the TDCJ Online Visitation Scheduler. Create an account, add your loved one with their 8-digit ID number, wait for relationship verification, then book the first available slot.
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Three Ways to Send Money and Buy Commissary Items for a Hilltop Unit Inmate
Mailing funds to a Hilltop Unit inmate? The money order or cashier's check needs to be written a specific way. Make it payable to
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Sending Mail and E‑Messages to Hilltop Unit: Digital Mail, Tablets, and JPay Explained
Mail to Hilltop Unit doesn't work the way it used to. TDCJ switched to a digital mail platform, so most personal letters now go to a processing center where they're scanned and delivered through the inmate's secure tablet. No tablet? They'll get printed copies instead.
Read GuideAt a Glance
Visitation
- Visitors must create their own TDCJ visitor account; TDCJ staff cannot create visitor accounts.
- After registering, the system sends a 7‑digit validation code to the email address and that email address cannot be deleted or changed.
- Visiting hours normally occur Saturday and Sunday from 8:00 a.m. to 5:30 p.m., and visiting cycles run Monday through the following Sunday.
Communication
- To receive phone calls, register your telephone number at texasprisonphone.com and you may need the inmate's TDCJ ID.
- JPay e-messages require purchasing electronic stamps via jpay.com before messages are reviewed and delivered.
- JPay's messaging service will transition to Securus as tablet deployments continue at the unit.
Mail & Letters
- TDCJ moved to a digital mail platform effective September 6, 2023; incoming mail is scanned and uploaded to inmate tablets.
- To send mail to Hilltop Unit inmates, address it to Texas Department of Criminal Justice, Inmate’s Full First and Last Name + TDCJ Number, PO Box 660400, Dallas, TX 75266-0400.
- Inmates without a tablet receive black-and-white printed copies of their scanned correspondence.
Sending Money
- Mail money orders or cashier's checks payable to 'Inmate Trust Fund for Offender Name and Number' to Inmate Trust Fund, PO Box 60, Huntsville, TX.
- Only senders on the approved visitor list or Inmate Telephone List may deposit money to inmates (policy effective Sept 1, 2020).
- Monthly ACH debit is a free service that automatically deposits a set amount from a personal checking account to a specified offender once per month.
Contact Info
- Money orders or cashier's checks should be made payable to 'Inmate Trust Fund for Offender Name and Number' and can be mailed with a deposit slip to Inmate Trust Fund, PO Box 60, Huntsville, TX 77342-...
- To send mail for digital processing, address it to Texas Department of Criminal Justice, include the inmate’s full first and last name plus TDCJ number, and mail to PO Box 660400, Dallas, TX 75266-0400.
- Appeals for removal from an inmate's Visitors List must be submitted in writing to the Director's Review Committee at PO Box 99, Huntsville, TX 77342 within 14 days of the removal notice.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting at Hilltop Unit starts with the online scheduler. Create your own TDCJ visitor account, confirm it using the 7-digit validation code emailed to you, and complete the Background Questionnaire before your account is active. To add an inmate, search using their 8-digit TDCJ/SID number. Any relationship request you submit goes to the unit for staff verification—it'll show as
Read full guideCommunication
Staying in touch with someone at Hilltop Unit usually starts with phone setup. Register your telephone number at texasprisonphone.com—have the inmate's TDCJ ID ready, as you may need it to link your account. For electronic messaging, Hilltop uses JPay e-messages. Purchase electronic stamps through jpay.com, and your message gets reviewed before delivery to the inmate's tablet or email. JPay is scheduled to transition to Securus as tablets continue rolling out. Inmate tablets can include informational, educational, and recreational apps, though some recreational options come with vendor-set fees. Access depends on custody level and disciplinary history. Availability varies by unit, so follow each vendor's registration and payment steps for the services you plan to use.
Mail & Letters
Since September 6, 2023, Hilltop Unit has used TDCJ's centralized digital mail platform. Your letter goes to a digital processing center, gets scanned, and is delivered to the inmate on their secure tablet. Address personal mail to Texas Department of Criminal Justice with the inmate's full first and last name plus their TDCJ number, then send it to PO Box 660400, Dallas, TX 75266-0400. No tablet? They'll receive a black-and-white printed copy at the unit. For printed reading materials—newspapers, magazines, and books—only shipments from the publisher, a publication supplier, a bookstore, or an online bookseller are accepted. Legal and privileged mail may follow separate routing and inspection steps.
Read full guideSending Money
To add money for someone at Hilltop Unit, mail a money order or cashier's check payable to
Read full guideCommon Questions
Showing 6 of 15What visit types can I schedule at Hilltop Unit?
The scheduler lists Regular, Contact, and Video/Tablet visit types. The Video/Tablet option shown there is not the same as the Securus Video program.
VisitationWhen are visiting hours at Hilltop Unit and how many visits can an inmate have per visiting cycle?
Hilltop Unit visiting hours are normally Saturday and Sunday, 8:00 a.m. to 5:30 p.m. Visiting cycles run Monday through Sunday, and eligible inmates can typically schedule one visit per cycle.
VisitationHow long is a regular visit at Hilltop and can I request a longer visit for long travel?
A regular visit is two hours, starting when both the inmate and visitors are present. The warden may approve extended visits of up to four hours if you travel more than 250 miles one way.
VisitationHow do I sign up to receive phone calls from an inmate at Hilltop Unit?
Register your telephone number at texasprisonphone.com to receive calls from Hilltop Unit. You may also need the inmate’s TDCJ ID during signup or to link your account.
CommunicationWhat is the process for sending e-messages to an inmate at Hilltop Unit?
Create a JPay account and buy electronic stamps on jpay.com before you send an e-message. Messages are reviewed and then delivered to the inmate’s tablet or email, and JPay is scheduled to transition to Securus as tablets roll out.
CommunicationWhat content and fees are available on Hilltop Unit inmate tablets?
Tablets at Hilltop Unit can offer informational, educational, and recreational apps. Some recreational apps have vendor-set fees, and access depends on the inmate's custody level and disciplinary history.
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Did You Know?
You'll need to create your own visitor account — TDCJ staff can't do this for you. Set up your account before trying to access visitor tools or following the steps on this page.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify