Penmate Inmate Support Guides
Sending Money

How to Send Money to Hilltop Unit, TX (TX)

Sending money to someone at the Hilltop Unit starts with one key rule: you must be an approved sender before depositing any funds.

• 2 min read Based on general TX policies

Since September 1, 2020, only certain people can deposit money for an inmate. Your name must appear on either the inmate's approved visitor list or their Inmate Telephone List. Not on one of those lists? Your deposit will be rejected, even if you have all the right information and genuinely want to help.

Planning to visit too? You'll need your own TDCJ Online Visitation Scheduler account. Each visitor must create their own account. TDCJ staff cannot set one up for you. They can only help with updates (like name or address changes) after your account already exists.

Steps to Follow

  • ✓ Confirm you are on the inmate’s approved visitor list or the inmate’s Inmate Telephone List (this is required for deposits as of September 1, 2020).
  • ✓ If you will be visiting, create your own TDCJ Online Visitation Scheduler account. Do not expect unit staff to create it for you.

Before sending money, confirm you're actually listed on the inmate's approved visitor list or Inmate Telephone List. This restriction has been in place since September 1, 2020, and it's the most common reason deposits get blocked.

Have questions about the TDCJ Online Visitation Scheduler account? Check official TDCJ resources or contact the unit directly. The bottom line: you must create your own account. TDCJ staff cannot do it for you.

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