Phone & Messaging

How to Contact an Inmate at Facility

Trying to stay in touch with someone at Holmes County Jail? You have three options: in-person visits, video visits, and phone calls. Here's what you need to know about the rules, timing, and setup for each one.

3 min read Based on general OH policies
How to Contact an Inmate at Facility

For an in-person visit at Holmes County Jail, pack light and bring a photo ID. The visitation area doesn't allow cell phones, cameras, other electronic devices, purses, or bags. If you bring any of these, you'll have to leave them outside the visitation area.

Timing matters here. You must arrive at least 30 minutes before the scheduled visitation end time to get your full visit. Also, inmates are allowed 30 minutes of visitation per week total, and that 30 minutes covers up to four visitors during the scheduled time. It's not 30 minutes per person.

Keep age rules in mind, especially if you're arranging childcare. No one under 18 is permitted to visit. Children who come with you must be accompanied and supervised by an adult in the lobby waiting area.

For remote contact, get your device setup and costs sorted early. Video visits require the Inmate Sales App for Apple iPhone and iPad users, while Windows, macOS, and Android users should use the Chrome browser. Phone calls are billed at $0.20 per minute (plus taxes) for local inmate calls, so short calls can still add up if you're not watching the clock.

How to Contact an Inmate at Facility

Steps to Follow

  • Bring a photo ID for check-in.
  • Arrive at least 30 minutes before the scheduled visitation end time so you can receive your full visit.
  • Leave prohibited items out of the visitation area (including cell phones, cameras, electronic devices, purses, and bags).
  • If you are on an iPhone or iPad, plan to use the Inmate Sales App for video visits.
  • If you are on Windows, macOS, or Android, use the Chrome browser for video visits.

Before scheduling a video visit, double-check the current device requirements. Right now, Apple users are directed to use the Inmate Sales App, and Windows, macOS, and Android users are directed to use Chrome. Platforms and compatibility can change, though. A quick confirmation beats troubleshooting at the worst possible moment.

Confirm current phone pricing before you put money on an account. The listed local rate is $0.20 per minute plus taxes, and taxes can shift what you actually pay. It's also worth confirming which payment methods the jail's phone service accepts.

For in-person visits, verify the details that can stop you at the door. Confirm the photo ID requirement, the check-in timing rule (arrive at least 30 minutes before the scheduled visitation end time), and the under-18 restriction. Also confirm the current prohibited-items list for the visitation area (no cell phones, cameras, electronic devices, purses, or bags) and the visitation limits (30 minutes per week total, up to four visitors during that scheduled time). Your best sources are the facility's posted visitation policy (including any official PDF policy) and calling the jail directly, especially if policies have been updated recently.

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