Setting Up Video Visits at Holmes County Jail: Step-by-Step
Trying to set up a video visit with someone at Holmes County Jail? The whole process runs through InmateSales. Once your device is ready, you'll create an account, buy minutes, and schedule your visit.
Before you start, make sure you have a computer or internet-enabled mobile device with a speaker, camera, and a solid internet connection. A stable connection makes a big difference. Test your audio and video ahead of time so everything works when it counts.
- ✓ A charged computer, phone, or tablet
- ✓ A working camera and microphone (and your speaker turned up)
- ✓ High-speed internet (strong Wi-Fi helps)
- ✓ A quiet, private space where you can hear and be heard
- Go to the InmateSales website and sign in: Create a new InmateSales account, or log in if you already have one.
- Start a New Purchase: Look for the option labeled “New Purchase” to begin.
- Choose the facility and product: Select the facility, then pick the product you need (remote visit or onsite visit).
- Enter your personal information: Fill out the required details to complete the purchase setup.
- Purchase minutes: Buy the minutes you will use for the visit.
- Schedule the visit: After minutes are purchased, schedule the video visit time.
- Use the method that works for you to add more time later: You can purchase more talk time through the InmateSales website, the InmateSales App, or by calling 1-877-998-5678.
Buying minutes and scheduling are separate steps. After your purchase goes through, go back to your InmateSales account and schedule the visit. Double-check the details so you know exactly when to be ready.
On an iPhone or iPad, you'll need the Inmate Sales App to complete the video visit.
On a Windows or Mac computer, use the Chrome browser for your video visit session.
On an Android device, use the Chrome browser for the visit.
Tip: Update the InmateSales app or Chrome before your visit, then do a quick camera and microphone check. You don't want to be troubleshooting when your session is about to start.
Scheduling happens inside your InmateSales account after you've purchased minutes. Once you pick a time, keep an eye on your InmateSales dashboard so you're ready to join when the session starts.
- ✓ Confirm your scheduled visit time in your InmateSales account
- ✓ Use a device with a working speaker, camera, and microphone
- ✓ Get on high-speed internet (stable Wi-Fi is best)
- ✓ Charge your device ahead of time
- ✓ Sit somewhere quiet so the call audio is clear
Run into issues? If you need help as a friend or family member using InmateSales for Holmes County Jail, call customer service at 866-340-7879.
For questions about purchases or refunds related to video visitation, call 1-877-998-5678. You can also use that number to buy more talk time by phone (or purchase through the InmateSales website or the InmateSales App).
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