Houston County Detention
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Guides for This Facility

How to Set Up PayTel Video Visits with an Inmate at Houston County Detention
Houston County Detention Center uses PayTel for video visitation. Head to paytel.com and create your visitor account—you'll need this before you can schedule or complete any video visits.
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Who to Call at Houston County Sheriff's Office: Detention, Records, Warrants, and Criminal Histories
Need to reach the Houston County Sheriff's Office? The quickest route is calling the number that matches your specific need—whether that's detention questions, records requests, warrants, or criminal history checks.
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Medical & Mental Health Care at Houston County Detention: What Families Should Know
When someone you care about is in jail, you want to know two things: what medical care is actually available, and what to do if something feels urgent. Here's what Houston County Detention says about its medical and mental health services—and how to follow up when you need real answers.
Read GuideAt a Glance
Visitation
- Attorney and court-personnel in-person visits are Monday–Friday 8:00 AM–11:30 AM and 1:00 PM–4:30 PM; other times require prior approval.
- Do not enter Houston County Detention if you have chills, a fever, or flu-like symptoms.
- Visitors who post pictures or videos of any visitation with an HCDC inmate will permanently lose their visitor privileges.
Communication
- Visitors must create a PayTel account at paytel.com and submit a photo ID for approval.
- Remote video visits from housing units are 20 minutes per session.
- The current cost for a video visit is $0.30 per minute.
Contact Info
- Detention Center phone is (478) 218-4900 and administrators are Major Brian Blanton and Captain Michelle Westbrook.
- Houston County Sheriff's Office main office is at 202 Carl Vinson Parkway, Warner Robins, GA 31088 and the office phone is 478-542-2125.
- The Records Division handles reports, warrant entry, and open records requests and can be reached at 478-542-2130.
Facility Info
- Houston County Detention Center opened in 2002 and has a capacity of 665 inmates.
- The Detention Center houses male and female inmates aged 17 and older who are charged or convicted of misdemeanors or felonies.
- Inmates under supervision prepare meals in a fully equipped industrial kitchen and perform cleaning, laundry, and minor maintenance.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting at Houston County Detention takes planning, especially if you need to fit an approved time window. In-person visits for attorneys and court personnel run Monday–Friday, 8:00 AM–11:30 AM and 1:00 PM–4:30 PM. Visits outside those hours require prior approval from the facility. For health and safety, don't enter if you have chills, fever, or flu-like symptoms. Privacy rules matter here: posting photos or videos of any visitation involving an HCDC inmate will permanently revoke your visitor privileges. Plan to get approved, schedule your visit, bring a valid photo ID, and follow facility conduct rules. PayTel video visitation accounts can be created at paytel.com and require a photo ID. Note that front-lobby kiosks have been reported out of service.
Read full guideCommunication
Houston County Detention uses PayTel (inteleVISIT) for web-based video visitation. To get started, create an account at paytel.com and submit a photo ID for approval. Remote video visits happen from housing units, last 20 minutes per session, and cost $0.30 per minute. The front-lobby PayTel kiosks would normally allow authorized inmates one 30-minute visit per week based on the visitation schedule, but those kiosks are currently out of service. All video visits are monitored by Detention Center staff, and both visitors and inmates must follow the inmate handbook conduct rules. I recommend setting up and verifying your PayTel account before trying to schedule. Use a webcam-equipped device with stable internet for at-home visits.
Contact
For detention-related questions at Houston County Detention Center, call (478) 218-4900. Facility administration contacts include Major Brian Blanton and Captain Michelle Westbrook. The main Sheriff's Office is at 202 Carl Vinson Parkway, Warner Robins, GA 31088 (478-542-2125). The Records Division handles report storage, warrant entry, public report copies, open records requests, and record restriction requests—reach them at 478-542-2130. Fingerprinting is available by appointment only using a digital Livescan machine (no ink cards). It costs $20 cash and is offered Monday–Friday, 8:00 a.m. to 4:30 p.m. Send out-of-county warrants to 202 Carl Vinson Parkway (Attention: Warrants). Civil process papers go to 201 Perry Parkway, Perry, GA 31069 with a self-addressed stamped envelope and payment. Confirm details on official webpages before sending documents.
Read full guideFacility Info
Houston County Detention Center opened in 2002 and operates as a direct-supervision facility with a capacity of 665 inmates. It houses both male and female detainees ages 17 and older who are charged with or convicted of misdemeanors or felonies. The facility focuses on safety, meeting detainees' basic needs, and providing medical and mental-health care. A 24-hour medical unit is staffed by nursing personnel, physician assistant(s), dentist(s), and Correct Health mental-health services. Day-to-day operations include supervised inmate labor: detainees prepare meals in a fully equipped industrial kitchen and handle cleaning, laundry, and minor maintenance. If you're looking for sex-offender registry information in Georgia, the Georgia Bureau of Investigation (GBI) is the central repository to consult.
Read full guideCommon Questions
Showing 6 of 12What are attorney visiting hours at Houston County Detention?
Attorney and court-personnel in-person visits are Monday–Friday from 8:00 AM–11:30 AM and 1:00 PM–4:30 PM. Any visits outside those hours require prior approval from the facility.
VisitationCan I take or post photos or videos of a visit at Houston County Detention?
No. If you post pictures or videos of any visitation with an HCDC inmate, you will permanently lose your visitor privileges.
VisitationWhat should I do if I’m sick on the day of a scheduled visit?
Don't enter the facility if you have chills, fever, or flu-like symptoms. If you need to reschedule, use the facility's visitation approval and scheduling process (including any available online scheduling tools).
VisitationHow do I set up an account for video visits with Houston County Detention?
Create a PayTel account at paytel.com and submit a photo ID for approval. Get your account set up and verified before scheduling to avoid delays.
CommunicationHow long are video visits and how much do they cost at Houston County Detention?
Remote video visits from housing units are 20 minutes per session. The current cost is $0.30 per minute.
CommunicationAre on-site PayTel kiosks available for visitation at Houston County Detention?
Front-lobby PayTel kiosks would normally provide authorized inmates one 30-minute visit per week based on the visitation schedule. Those kiosks are currently out of service.
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Did You Know?
Houston County Detention in Georgia allows attorneys and court personnel to conduct in-person visits Monday–Friday from 8:00 am to 11:30 am and 1:00 pm to 4:30 pm. Visits outside those hours require prior approval.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify