How to send messages, photos, and packages
Houston County Detention uses PayTel (inteleVISIT) for web-based video visitation. To get started, create an account at paytel.com and submit a photo ID for approval. Remote video visits happen from housing units, last 20 minutes per session, and cost $0.30 per minute. The front-lobby PayTel kiosks would normally allow authorized inmates one 30-minute visit per week based on the visitation schedule, but those kiosks are currently out of service. All video visits are monitored by Detention Center staff, and both visitors and inmates must follow the inmate handbook conduct rules. I recommend setting up and verifying your PayTel account before trying to schedule. Use a webcam-equipped device with stable internet for at-home visits.
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Create a PayTel account at paytel.com and submit a photo ID for approval. Get your account set up and verified before scheduling to avoid delays.
Remote video visits from housing units are 20 minutes per session. The current cost is $0.30 per minute.
Front-lobby PayTel kiosks would normally provide authorized inmates one 30-minute visit per week based on the visitation schedule. Those kiosks are currently out of service.
Houston County Detention Center uses PayTel for video visitation. Head to paytel.com and create your visitor account—you'll need this before you can schedule or complete any video visits.
When someone you care about is in jail, you want to know two things: what medical care is actually available, and what to do if something feels urgent. Here's what Houston County Detention says about its medical and mental health services—and how to follow up when you need real answers.
Need to reach the Houston County Sheriff's Office? The quickest route is calling the number that matches your specific need—whether that's detention questions, records requests, warrants, or criminal history checks.
