How to Send Money to Hyde Correctional Institution (NC)

For mailing money orders or payment paperwork, use Hyde Correctional Institution's mailing address: P.O. Box 278, Swan Quarter, NC 27885. Double-check the incarcerated person's name and ID number format before you send anything. Even a small mismatch can delay processing or get your payment returned.

For deliveries or services that won't accept a P.O. Box, use the street address: 620 Prison Road, Fairfield, NC 27826. Some payment vendors require a street address even when the facility has a separate mailing address. Not sure which to use? Call and confirm before sending funds or placing an order.

1. Call Hyde Correctional Institution first - Reach the facility at 252-926-1810 to confirm which payment methods are currently accepted and what identifying information must be included.
2. Ask what to write on the payment - Confirm the exact name and ID information the facility needs so your payment is credited correctly.

1. Use the mailing address for mailed items - Send mail to P.O. Box 278, Swan Quarter, NC 27885 when you are mailing payment-related items.
2. Use the street address when a physical address is required - Use 620 Prison Road, Fairfield, NC 27826 for situations where a P.O. Box is not accepted.
3. Match the recipient details exactly - Include the incarcerated person’s name and ID as the facility instructs.

1. Check for status changes before placing a vendor order - If you’re ordering through Union Supply Direct, a control status change before shipping can trigger cancellation.
2. Confirm with the facility if you’re unsure - Call 252-926-1810 if you need help confirming details before you spend money.
3. Plan for the restocking fee - If the order is canceled due to control status (HCON, MCON, ICON, or Safekeeper), the refund is issued minus a $5.00 restocking fee.

What to Verify

• ✓ Confirm whether your payment or paperwork should go to the mailing address (P.O. Box 278, Swan Quarter, NC 27885) or needs the street address (620 Prison Road, Fairfield, NC 27826).
• ✓ Verify the incarcerated person’s legal name and the exact ID information the facility wants included.

• ✓ Call 252-926-1810 to ask which payment methods are accepted right now.
• ✓ Ask whether there are limits, required forms, or specific account or ID formatting rules you must follow.

• ✓ If you use Union Supply Direct, confirm how cancellations and refunds work.
• ✓ Ask how control statuses (HCON, MCON, ICON, or Safekeeper) affect an order before it ships.
• ✓ Make sure you understand the $5.00 restocking fee and how the refund is issued if the order is canceled.

Timing matters. Processing delays on the facility side and shipping windows on the vendor side can both affect delivery, especially if there's a custody or status change. Trying to get money or items there by a specific date? Call Hyde Correctional Institution at 252-926-1810 and ask about current processing times and any cutoffs you should plan around.