How to send messages, photos, and packages
Illinois River Correctional Center offers video visitation daily during specified hours. Log on early. You'll schedule and manage video visits through the facility's approved vendor system, so plan to register in the vendor portal, download the app, test it ahead of time, and sign in a few minutes before your visit starts. Phone calls and electronic messaging in Illinois facilities are monitored and recorded. The person in custody must add approved phone numbers, and electronic messaging requires approval and screening. If you need to request a mail stop or phone restriction, complete the facility form that includes step-by-step instructions and Victim Services Unit contact information. Traveling from far away? Call the facility to confirm visits are running and to check for lockdowns or schedule changes.
Search for a loved one and send messages and photos in minutes.
If you need to stop mail contact or limit phone contact from someone housed at Illinois River Correctional Center, the request goes through the Illinois Department of Corrections Victim Services Unit. Here's where to send it and who to call with questions.
Mail at Illinois River Correctional Center works differently now. Non-privileged mail gets scanned and/or photocopied before delivery. And starting September 30, 2025, publications must come directly from the publisher.
Mail rules at Illinois River Correctional Center have changed in a few key ways, especially around regular letters and publications like books and magazines. Here's how the new scanning system works, how your loved one actually receives their mail, and what you need to know about the publisher-only rule and photo-vendor exceptions.
Sending letters, cards, or photos to someone in an Illinois Department of Corrections (IDOC) facility? They probably won't receive the paper originals anymore. Here's how non-privileged mail works now, what's excluded from scanning, and how to protect anything you can't afford to lose.
Yes. Illinois River C.C. offers video visitation daily during specified hours. Log on early for your scheduled session.
Fill out the facility's designated form for mail stops or phone restrictions. The form includes instructions and Victim Services Unit contact information, including an address and a toll-free number.
Yes. Communications in Illinois facilities are monitored and recorded. The person in custody must add approved phone numbers, and electronic messaging requires approval and is screened.
Want to stay in touch with someone at Illinois River Correctional Center? Here's what you need to know about video visits, visitor approval, sending funds, and mailing reading materials.
Scheduling your first in-person visit with someone in the Illinois Department of Corrections (IDOC) takes a few steps—but if you complete them in the right order, you'll avoid getting turned away at the door.
Need to add money to someone's trust fund account at Illinois River C.C.? Illinois DOC handles deposits through ViaPath.
