How to visit, scheduling, dress code, and visitor requirements
In-person and video visits at the Iowa Correctional Institution for Women in Mitchellville are free and scheduled through the Ameelio app. Ameelio handles scheduling and technical support, but facility staff—not Ameelio—decide whether your visit gets approved. Before visiting, you'll need approval as a visitor. Print and sign a Visitor Application, then mail it to Mount Pleasant Correctional Facility Central Records. Denied? You can appeal in writing to the Central Visiting Authority at Mount Pleasant Correctional Facility. Include all relevant details so they can review your case. When you arrive, expect to be searched. Follow the clothing rules—refusing means you won't get in. Check the Iowa DOC facility pages for current visiting days and times.
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Before you can visit someone at ICIW (Mitchellville) — or have a video call — you need approval from the Iowa Department of Corrections. It all starts with a visitor application. Every adult visitor must submit their own application. Bringing kids? Minors don't need a separate form. Just list them on the application completed by their parent or legal guardian.
Scheduling your first visit at ICIW is a two-step process: get approved by the Iowa Department of Corrections, then book through the Ameelio app.
Schedule in-person or video visits through the Ameelio app—visits are free. If you need help with account setup, passwords, or technical issues, use Ameelio’s FAQ or submit a support request and include screenshots.
You must be approved before you can schedule visits. Print, sign, and mail the Visitor Application to Mount Pleasant Correctional Facility Central Records for review.
You can appeal the denial in writing to the Central Visiting Authority at Mount Pleasant Correctional Facility. Include all relevant information in your appeal letter so the decision can be reviewed.
Phone calls are the fastest way to stay connected with someone at ICIW. Here's what you need to know about how the system works and what you'll pay.
Sending money to someone at the Iowa Correctional Institution for Women (ICIW) is straightforward once you know the key rule: all commissary deposits go through Fort Dodge, not ICIW.
Sending a personal letter to someone at the Iowa Correctional Institution for Women (ICIW)? It won't go directly to the prison. Iowa DOC routes all non-legal mail through Pigeonly's central processing center in Las Vegas. You'll need to include ICIW's facility code—1109—so your letter gets delivered to the right place.
