How to visit, scheduling, dress code, and visitor requirements
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Visiting someone at IMCC starts with getting approved through the Iowa Department of Corrections. Once approved, you'll schedule both in-person and video visits through the Ameelio app.
Visiting at IMCC is a two-step process: get approved through a printed visitor application, then schedule your in-person or video visit using the Ameelio App. Here's how to do both without hitting roadblocks.
Getting approved to visit at IMCC takes two steps: apply through Iowa DOC, then schedule your visits (in-person or video) through the Ameelio app once you're approved.
Visiting someone at IMCC starts with one required step: getting approved by the Iowa Department of Corrections. Once you know what to submit and where to send it, it's straightforward.
Getting approved to visit starts with the Visitor Application. Here are the contact details you need, plus what to do if your request gets denied.
Print, sign, and mail a paper visitor application to Mount Pleasant Correctional Facility Central Records. IMCC does not accept electronic visitor applications, so be sure to follow the paper process.
Wait for staff to review and approve your visitor application first. Once you're approved, schedule in-person or video visits using the Ameelio app.
Sending non-legal mail to someone at Iowa Medical and Classification Center (IMCC)? You'll need to address it to Iowa DOC's central mail processor, not to the prison itself. Here's the exact format to use so your letter gets processed and reaches the right facility.
The Iowa Department of Corrections offers both in-person and video visits, and both are free for approved friends and family. Haven't been approved yet? That's your first step. You'll need to get cleared as a visitor before you can set anything up.
Sending a regular letter to someone at Iowa Medical and Classification Center (IMCC)? Don't address it directly to the prison. The Iowa Department of Corrections routes all incoming non-legal mail through an offsite processor run by Pigeonly — a measure to reduce contraband. Your envelope needs to go to the Pigeonly processing address with the right identifying details so it can be scanned and forwarded to IMCC.
