How to send messages, photos, and packages
Dallas County Jail uses Smart Communications (SmartInmate) for both on-site and remote video visitation. You'll need to create a free SmartInmate account and schedule every visit through the system at least 72 hours in advance. Approvals are typically made within 72 hours. Video visitation is considered a privilege, not a right. All sessions are recorded and monitored, and by participating, you consent to that recording and monitoring. Each visit lasts 20 minutes. Off-site video visits are unlimited per week, while on-site visits are limited to two per week. Sign in late and you'll only get the time remaining in your scheduled session. The registering visitor must be at least 17 and show a valid government-issued photo ID at initial registration. Clothing rules apply, and violations can result in bans.
Search for a loved one and send messages and photos in minutes.
Mail to Dallas County Jail gets rejected over small details—wrong address format, missing info, or prohibited items inside. Use this guide to make sure your letter actually gets through.
Need a clearance or pardon letter from the Dallas County Sheriff's Office? You'll need to submit a completed request form, the right ID documents, and payment in an accepted format. Here's how to get it done.
Sending attorney-client mail to someone at Dallas County Jail? Where you address it makes all the difference. The jail explicitly warns that mail routed through its Seminole, Florida processing center is not confidential — but there are other options for attorneys.
Sending mail to someone at Dallas County Jail is straightforward once you know the exact address format and what items the jail won't accept. Here's the mailing address, how legal mail works, and what happens if your person gets released.
Mail for someone at Dallas County Jail doesn't go directly to the jail — it routes through a mail processing center. How you address it and what you include determines whether it gets delivered or rejected.
Create a free account at smartinmate.com and schedule your visit through SmartInmate. Visits must be booked at least 72 hours in advance, and approvals are generally made within 72 hours. The registering visitor must be at least 17 and show a valid government-issued photo ID at initial registration. Minors need a parent or guardian present.
Each video visit is 20 minutes. Off-site video visits are unlimited per week, while on-site video visits are limited to two per week. If you sign in late, you will only receive the remaining scheduled time.
Yes. All video visits are recorded and monitored. Participating counts as consent to that recording and monitoring. Clothing must not be nude, provocative, or tight-fitting. Violations can lead to progressive bans (30 days, 60 days, then permanent). Check the posted daily on-site video visitation hours and rules, including any restrictions for children, before you arrive.
Bringing kids to Dallas County Jail requires extra planning—minors face stricter rules than adult visitors. Here's what you need to know about weekend visits, supervision requirements, and what infant items you can bring.
Bringing kids to Dallas County Jail for a visit is allowed, but the rules differ depending on the day and visit type. Here's what you need to know about weekend visits, weekday restrictions, and on-site video visitation for anyone under 17.
Planning a visit with your child? The biggest thing to know: Dallas County Jail treats weekends and weekdays differently, especially for video visitation. Here's how the rules work so you don't make a wasted trip.
