Dallas County Jail

Dallas County Jail allows one 20-minute visit per day, with a maximum of four people per visit (two adults and two minors). Inmates are capped at two visits per week. Attorney, law enforcement, and approved professional visits are counted separately. Visitor processing starts 30 minutes before visiting hours. Staff stop processing visitors after 8:30 p.m. on weekdays and after 1:30 p.m. on weekends. If you were incarcerated in a Dallas County detention facility within the last six months, you're not authorized to visit. Once you check in, you must stay inside the building for the entire visit (no in-and-out). Out-of-town residents living more than 75 miles from Dallas may receive a one-time 40-minute visit, with all visits after that reverting to 20 minutes. A conservative dress code applies, many items are prohibited, and visits can be restricted for rule violations or security reasons.

Dallas County Jail uses Smart Communications (SmartInmate) for both on-site and remote video visitation. You'll need to create a free SmartInmate account and schedule every visit through the system at least 72 hours in advance. Approvals are typically made within 72 hours. Video visitation is considered a privilege, not a right. All sessions are recorded and monitored, and by participating, you consent to that recording and monitoring. Each visit lasts 20 minutes. Off-site video visits are unlimited per week, while on-site visits are limited to two per week. Sign in late and you'll only get the time remaining in your scheduled session. The registering visitor must be at least 17 and show a valid government-issued photo ID at initial registration. Clothing rules apply, and violations can result in bans.

To add money to an inmate's account at Dallas County Jail, have the inmate's name and booking number ready. You can deposit funds using in-person kiosks, CashPayToday (flat $5 fee), AccessCorrections online (as low as $2.95), or the facility phone deposit line starting 1-866.... Service providers and kiosks charge fees and follow their own processing rules, so stick to the jail's deposit instructions rather than sending money to the facility address. Requesting a Dallas County clearance or pardon letter is a separate process. Submit the completed form with a $35 non-refundable cashier's check or money order payable to "Dallas County Sheriff's Office." The clearance form must be notarized and include a copy of ID plus a second form of identification. Mail or send the original form and payment by courier to the address on the form.