Jackson County Detention, MO
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Guides for This Facility
What to Expect at Jackson County Detention Security Screening — and how to dress so your visit isn't canceled
Visiting Jackson County Detention means going through real security screening and following a conservative dress code. A little preparation—especially around what you wear and carry—goes a long way toward making sure your visit actually happens.
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How Jackson County Detention Handles Incoming Mail and Packages (what gets through and alternatives)
Trying to send mail, money, or a package to someone at Jackson County Detention? Here's the key: the facility only accepts U.S. Postal Service mail, and everything gets screened. Items dropped off in person or sent through private couriers like FedEx or UPS won't make it through.
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How to Put Money on an Inmate's Account at Jackson County Detention (4 accepted methods)
You can't hand cash to staff at Jackson County Detention. The jail accepts deposits four ways: online, by phone, at the kiosk in the visitation lobby, or by mail.
Read GuideAt a Glance
Visitation
- As of November 19, 2018, all visits (on-site and remote) are conducted through the video visitation system.
- All visits are limited to 30 minutes.
- To schedule a visit you must register at videovisitanywhere.com or use the Securus Video Visit App and supply an email, a photo, and a government ID.
Mail & Letters
- Mailed funds must be Postal Money Orders payable to Jackson County Detention Center.
- Do not send cash or personal/payroll checks; these are not accepted.
- Funds can be posted online, by phone, at a kiosk, or by mail—main-window cash deposits are not accepted.
Sending Money
- The Detention Center does not accept money at the main window; use kiosk, online, phone, or mail methods instead.
- Online deposit and commissary storefront options include Access Corrections (accesscorrections.com) and Access Securepak/AccessCatalog.
- A kiosk in the visitation lobby accepts cash or credit and kiosk commissary deposits post immediately to the inmate’s account.
Contact Info
- Facility address: 1300 Cherry Street, Kansas City, MO 64106.
- Published weekday hours show Monday 08:00 AM–05:00 PM; the facility is closed Saturdays and Sundays.
- For non-emergency calls use 816-803-8302; the number ending in 1960 is temporarily unavailable.
Facility Info
- Inmates may make collect calls only; staff will not accept incoming calls for inmates or relay verbal messages from callers.
- Personal property release times are Monday–Friday 9–10 a.m. and 5–6 p.m.
- An inmate‑initiated release voucher is required and only the named person may pick up released property.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Jackson County Detention switched to video-only visitation on November 19, 2018—both on-site and remote visits now run through this system. To schedule, register at videovisitanywhere.com or download the Securus Video Visit App, then submit your email, a photo, and a government ID. You'll get a confirmation email with a PIN. For on-site visits, enter that PIN at the visitation monitors in the jail lobby. Remote video visits run 8:00 AM–5:30 PM and 6:00 PM–9:30 PM. On-site video visits are available 8:00 AM–7:00 PM Monday through Friday. All visits are capped at 30 minutes. Expect screening—ID checks, metal detectors, possibly a frisk search. Follow staff instructions, or your visit may be cut short.
Read full guideMail & Letters
Sending mail or money to someone at Jackson County Detention is straightforward once you know the rules. For mailed funds, use a Postal Money Order payable to Jackson County Detention Center. Write the inmate's name and sequence number on the memo line. Cash and personal or payroll checks won't be accepted. The Detention Center's main window doesn't take funds either—deposits go through online, phone, kiosk, or mail. The facility also offers Securepak family packages and Access Corrections trust-fund deposits. All incoming mail gets screened for contraband, so include a clear return address and proper postage to avoid rejection.
Read full guideSending Money
Need to add money for someone at Jackson County Detention? The main window doesn't accept deposits. Instead, use the visitation-lobby kiosk, online vendors, phone deposits, or mail. Online, you can deposit through Access Corrections (accesscorrections.com) or order commissary family packages through Access Securepak/AccessCatalog. Phone deposits are available at 1-866-345-1884, and card payments work 24/7 online or by phone—vendor fees may apply. The kiosk in the visitation lobby takes cash or credit, and those deposits post immediately. For mail, send a Postal Money Order payable to Jackson County Detention Center with the inmate's name and sequence number on the memo line. Mailed money orders post within 48 hours of receipt.
Read full guideContact
Jackson County Detention is at 1300 Cherry Street, Kansas City, MO 64106, and is listed as open to the public. Published weekday hours show Monday 8:00 AM–5:00 PM; the facility is closed Saturdays and Sundays. For non-emergency questions, call 816-803-8302—the previously listed number ending in 1960 is temporarily unavailable. An on-site kiosk at 1300 Cherry St accepts cash or card with a 7% vendor fee (no $1 bills). If a court sets bond, you can post it any time after that. Jackson County Court bonds posted 8:00 a.m.–5:00 p.m. Mon–Fri should go to Criminal Records at 1315 Locust St.
Common Questions
Showing 6 of 16How do I schedule a visit at Jackson County Detention?
Register and schedule your visit at videovisitanywhere.com or through the Securus Video Visit App, then provide your email, a photo, and a government ID. After scheduling, you’ll receive a confirmation email with a PIN to enter at the lobby visitation monitors—arrive on time.
VisitationWhen are video and on-site visits available, and how long can a visit last?
Remote video visits are available 8:00 AM–5:30 PM and 6:00 PM–9:30 PM. On-site video visits are available 8:00 AM–7:00 PM Monday through Friday, and all visits are limited to 30 minutes.
VisitationWhat ID and security screening should I expect when I arrive for a visit?
Bring a valid government-issued ID—fake or altered IDs will be confiscated with no exceptions. Expect a police records check and screening through metal detectors and/or a frisk search; you must wear shoes and follow Correctional Officers’ instructions. If staff suspect you’re under the influence, you won’t be allowed to visit.
VisitationHow do I mail money to an inmate at Jackson County Detention?
Mail a Postal Money Order made payable to Jackson County Detention Center. Put the inmate’s full name and sequence number on the money order memo line.
Mail & LettersCan I send cash or packages through the mail to an inmate?
No—do not send cash or personal/payroll checks through the mail; they are not accepted. Incoming mail and many items are screened for contraband, so use a clear return address and proper postage to reduce the chance of rejection.
Mail & LettersWhat alternatives are available to put money on an inmate’s account?
You can deposit funds online, by phone, at an on-site kiosk, or by mail; the Detention Center main window does not accept funds. The facility also lists Securepak family packages and Access Corrections trust-fund deposits as options.
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Did You Know?
You'll need the specified government ID to visit — no exceptions. Fake or altered IDs will be confiscated.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify