How to Contact an Inmate at Jackson County Detention Center (MS)
Staying in touch with someone at Jackson County Detention Center comes down to two main options: video visitation (on-site or from home) and phone calls. Here's what you need to know, specific to this facility, so you can plan ahead.
On-site visitation at the Jackson County Adult Detention Center is video-only. There are no in-person, face-to-face visits. Each inmate gets one on-site visit per week, lasting up to 20 minutes. The upside? On-site video visits are free.
To schedule an on-site video visit, you'll need to book it at the kiosk in the jail's front lobby. Keep the schedule in mind: on-site visits are not available on Sundays, and they don't start until 12:30 p.m. on Mondays.
Can't make it to the jail? You can also do video visits from home. At-home sessions are 20 minutes each with no weekly limit, but they do cost money. You'll register through VendEngine or the CorrectPay app. Phone calls are a separate system entirely. Inmate phone services run through NCIC.com, and money added to an NCIC.com account covers phone calls only.
Dress code reminder: Shirts and shoes are required. No caps, hats, or visors. Private areas must be covered, and shorts, dresses, and skirts must be knee length.
Steps to Follow
- ✓ Plan for a video-only on-site visit (no in-person contact visits).
- ✓ Make the on-site visit appointment at the kiosk in the jail’s front lobby.
- ✓ Keep expectations realistic: each inmate gets one on-site visit per week, up to 20 minutes.
- ✓ Go on the right days and times: no on-site visits on Sundays, and none before 12:30 p.m. on Mondays.
- ✓ Budget-wise, on-site visitation has no charge.
- ✓ Follow the dress code: wear a shirt and shoes, skip caps/hats/visors, and keep shorts/dresses/skirts knee length.
- Set up at-home video visits: Register through VendEngine or the CorrectPay app. Visits from home are unlimited 20-minute sessions, and payment is required.
- Set up phone calls: Create and fund an account with NCIC.com for inmate phone services. Funds added to an NCIC.com account are for phone calls only.
Before heading to the jail, confirm the current visitation days and time windows. This is especially true if you're planning a Monday visit, since on-site visits don't start until 12:30 p.m. that day (and Sundays are off the table entirely). Schedules can shift, so a quick call also lets you verify that the lobby kiosk appointment process hasn't changed.
If you're planning to connect from home, verify whether you should register through VendEngine or the CorrectPay app, and check current pricing before you pay. For phone calls, confirm that NCIC.com is still the provider. Remember, deposits to an NCIC.com account only cover phone calls. You don't want to put money in the wrong place.
Double-check exceptions: Call the jail to ask if there are any special exceptions to the one-visit-per-week, 20-minute on-site limit. Confirm the latest dress code expectations before you arrive.
Find an Inmate at Jackson County Detention Center
Search for a loved one and send messages and photos in minutes.
