Your First On‑Site Video Visit at Jackson County Adult Detention Center: How to Book and What to Expect
Your first visit can feel overwhelming when you don't know what to expect. Here's how on‑site video visitation works at Jackson County Adult Detention Center (ADC), how to book at the lobby kiosk, and what could get your visit denied or cut short.
At Jackson County Adult Detention Center, on‑site visits are video-only. The on‑site video visit is free, so you won’t be charged to use the visitation kiosks at the facility.
Each inmate gets one on‑site video visit per week, lasting 20 minutes. Want to visit more often? The facility offers remote video visits from home, but those are a separate option with a fee.
You'll need to book your appointment at the kiosk in the jail's front lobby. Plan your trip around that - there's no other way to schedule the free on‑site visit.
Watch the blackout times before you go. On‑site visits aren't available on Sundays or before 12:30 p.m. on Mondays.
- ✓ A government-issued photo ID (practical tip - verify at the kiosk/front lobby)
- ✓ Your loved one’s full name (and any other identifying details the kiosk prompts you for)
- ✓ Patience for the first run - give yourself extra time to read the kiosk prompts and complete the appointment
Your session lasts exactly 20 minutes - that's the full visit for the week for that inmate. Be ready to talk the moment the connection starts.
Important: All visits are monitored and can be disconnected immediately for any rule violation. If your visit is cut off, the lost visitation time is not refunded.
Keep your group small. On‑site video visits allow up to three visitors total - any mix of adults and children.
Up to three people can join an on‑site visit, and children count toward that limit. If more family members want to participate, you'll need to rotate who comes each week.
Arrive sober and ready to follow the rules. Staff will turn away anyone who appears intoxicated or under the influence - and the facility warns you may be subject to arrest.
Items and Storage
- ✓ Cell phones
- ✓ Any recording devices
- ✓ Purses
- ✓ Bags
- ✓ Packs
Treat your car as your locker. The facility has no secure storage for visitors, so leave anything prohibited in your vehicle before entering. Don't expect to stash items at the front desk or in the lobby.
- Arrive with extra time - you’ll need to use the kiosk in the front lobby to make the appointment, and first-time visitors usually take longer.
- Use the front-lobby kiosk to book - appointments for on‑site visitation are made at that kiosk, so don’t wait until you’re in a hurry.
- Avoid known blackout windows - don’t plan on Sundays, and don’t plan before 12:30 p.m. on Mondays.
- ✓ Wear a shirt and shoes
- ✓ If you wear shorts, a dress, or a skirt, make sure it’s knee length
Heads up: Visitors who appear intoxicated or under the influence can be denied (and may be subject to arrest), and visits are monitored - rule violations can end the visit immediately with no refund of lost time.
The exact kiosk screens and prompts - what information it asks for, whether it requires ID - weren't detailed in the available rules. Read each prompt carefully when you arrive, and ask lobby staff if anything is unclear.
Two timing rules are clear: no on‑site visits on Sunday, and none before 12:30 p.m. on Monday. Beyond those blackout windows, specific daily availability wasn't included in the provided information - confirm available time slots when you're at the lobby kiosk.
Find an Inmate at Jackson County Detention Center
Search for a loved one and send messages and photos in minutes.
