Video Visits from Home vs. Free On‑Site Video Visits at Jackson County ADC: How to Choose
Jackson County ADC only offers video visits — no in-person option. Your choice comes down to where you'll connect: at the jail for free, or from home for a fee. Here's how each works and which might fit your situation better.
All visitation at Jackson County ADC happens by video. You can either visit for free using an on-site kiosk at the jail, or schedule paid video visits from home. The key difference? On-site visits cost nothing but have limits. Home visits cost money but offer more flexibility - each session runs 20 minutes.
The free on-site option has restrictions. Each inmate gets one 20-minute video visit per week. That's it. If you want to talk more often, paid from-home visits become the practical choice.
To set up from-home video visits (or inmate messaging), you'll need to register through VendEngine. You can sign up on their website or through the CorrectPay app - that's also where you'll find scheduling options and current pricing.
On Site Details
- ✓ Make your on-site video visit appointment at the kiosk in the front lobby of the jail
- ✓ Plan around the schedule limits: on-site visits aren’t available on Sunday, and they aren’t available before 12:30 p.m. on Mondays
- ✓ Keep your group small: on-site visits are limited to three visitors total (adults and children combined)
Note: All visits are monitored. Staff can disconnect the call immediately for any rule violation, and you won't get that time back - the facility doesn't issue refunds for lost visitation.
Home video visits are designed for flexibility. Jackson County ADC allows unlimited 20-minute sessions from home, though each one requires payment. If you're balancing work, childcare, or a long drive to the facility, being able to schedule more frequent shorter visits may outweigh the cost.
Reminder: From-home visits are monitored just like on-site ones. The facility's dress code and visitation rules apply regardless of where you're connecting from.
If cost matters most, the free on-site visit wins. You get face-to-face time (by video) without paying anything. The catch: one 20-minute session per week per inmate. That can feel limiting if you're trying to stay closely connected. Paid from-home visits flip that tradeoff. You can do unlimited 20-minute sessions - helpful for shorter, more frequent check-ins. The downside is the cost, plus you'll need to navigate VendEngine/CorrectPay registration instead of just walking into the lobby.
Cost check: Current pricing isn't listed in the county's visitation rules. Check VendEngine/CorrectPay for the latest fees before committing to from-home visits.
Checklist Decide
- ✓ If you can reliably get to the jail and one weekly session is enough, the free on-site 20-minute visit may be the simplest option
- ✓ If you need more than one visit per week, from-home video visits allow unlimited 20-minute sessions (paid)
- ✓ If money is tight right now, starting with the free on-site option can keep you connected without adding another bill
- Decide how often you need to visit - if weekly is enough, the free on-site option may work; if you need more, plan on paid from-home sessions.
- Register through VendEngine or CorrectPay - use the VendEngine website or the CorrectPay app to get set up for home video visits (and messaging).
- Confirm current fees and account details there - pricing and payment details are handled through the provider.
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