What Happens to Cash Found on an Inmate During Booking at Jackson County
If your loved one had cash on them when they were booked into Jackson County, that money isn't lost. It gets credited to their inmate personal (commissary) account, which may affect whether you need to send additional funds right away.
At Jackson County Adult Detention Center (ADC), any cash found on an inmate during intake goes into their personal account (also called their commissary account). This is the same account used for in-jail purchases, so money they arrived with typically becomes part of their available balance once booking is processed.
That matters for phone calls, too. Jackson County's inmate phone service runs through NCIC, and inmates can fund their NCIC phone account using money from their commissary balance. So if your loved one had cash at booking, it may help cover phone time once the deposit posts to their account.
Before you send money from the outside, check what's already in the account. Since intake cash goes straight to the commissary balance, you could accidentally double-fund if you send money right away. If you have access to the inmate's commissary/TouchPay history, start there. Otherwise, contact the facility and ask whether the intake cash deposit has posted to the inmate's personal account yet.
If you do need to add funds, Jackson County ADC gives you two main options: the TouchPay website or the kiosk in the ADC lobby. Which one works best depends on whether you're paying with cash or using an electronic payment method.
- ✓ Cash payments are accepted at the ADC lobby kiosk only.
- ✓ Cash is not accepted online.
- ✓ TouchPay accepts Visa, MasterCard, debit card, and electronic check.
- ✓ Money orders and cashier’s checks are not accepted for commissary payments at Jackson County ADC.
- Check the account history first: Look at the inmate’s commissary/TouchPay history to see whether an intake cash deposit has already posted.
- Give it a little time for processing: The county does not publish an exact timeline for when intake cash becomes available in the account, so posting can depend on booking and processing.
- Call the detention center if the balance looks wrong: Ask whether the intake cash was logged and deposited to the inmate’s personal account, and whether there is a pending transaction that has not posted yet.
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