General guidance for Phone Calls and Messaging
Phone Calls and Messaging at Jackson County Detention, MO: start with our general phone calls and messaging guide, then confirm details with the facility at (816) 881-4200.
Find inmate search, visitation, mail, phone, and commissary information for Jackson County Detention in KCMO, MO. Use this guide to confirm facility details and next steps.
Search for a loved one and send messages and photos in minutes.

Visiting Jackson County Detention means going through real security screening and following a conservative dress code. A little preparation—especially around what you wear and carry—goes a long way toward making sure your visit actually happens.
Read Guide
Trying to send mail, money, or a package to someone at Jackson County Detention? Here's the key: the facility only accepts U.S. Postal Service mail, and everything gets screened. Items dropped off in person or sent through private couriers like FedEx or UPS won't make it through.
Read Guide
You can't hand cash to staff at Jackson County Detention. The jail accepts deposits four ways: online, by phone, at the kiosk in the visitation lobby, or by mail.
Read GuideBased on official sources and community feedback.Learn how we verify
Jackson County Detention switched to video-only visitation on November 19, 2018—both on-site and remote visits now run through this system. To schedule, register at videovisitanywhere.com or download the Securus Video Visit App, then submit your email, a photo, and a government ID. You'll get a confirmation email with a PIN. For on-site visits, enter that PIN at the visitation monitors in the jail lobby. Remote video visits run 8:00 AM–5:30 PM and 6:00 PM–9:30 PM. On-site video visits are available 8:00 AM–7:00 PM Monday through Friday. All visits are capped at 30 minutes. Expect screening—ID checks, metal detectors, possibly a frisk search. Follow staff instructions, or your visit may be cut short.
Read full guideSending mail or money to someone at Jackson County Detention is straightforward once you know the rules. For mailed funds, use a Postal Money Order payable to Jackson County Detention Center. Write the inmate's name and sequence number on the memo line. Cash and personal or payroll checks won't be accepted. The Detention Center's main window doesn't take funds either—deposits go through online, phone, kiosk, or mail. The facility also offers Securepak family packages and Access Corrections trust-fund deposits. All incoming mail gets screened for contraband, so include a clear return address and proper postage to avoid rejection.
Read full guideNeed to add money for someone at Jackson County Detention? The main window doesn't accept deposits. Instead, use the visitation-lobby kiosk, online vendors, phone deposits, or mail. Online, you can deposit through Access Corrections (accesscorrections.com) or order commissary family packages through Access Securepak/AccessCatalog. Phone deposits are available at 1-866-345-1884, and card payments work 24/7 online or by phone—vendor fees may apply. The kiosk in the visitation lobby takes cash or credit, and those deposits post immediately. For mail, send a Postal Money Order payable to Jackson County Detention Center with the inmate's name and sequence number on the memo line. Mailed money orders post within 48 hours of receipt.
Read full guideJackson County Detention is at 1300 Cherry Street, Kansas City, MO 64106, and is listed as open to the public. Published weekday hours show Monday 8:00 AM–5:00 PM; the facility is closed Saturdays and Sundays. For non-emergency questions, call 816-803-8302—the previously listed number ending in 1960 is temporarily unavailable. An on-site kiosk at 1300 Cherry St accepts cash or card with a 7% vendor fee (no $1 bills). If a court sets bond, you can post it any time after that. Jackson County Court bonds posted 8:00 a.m.–5:00 p.m. Mon–Fri should go to Criminal Records at 1315 Locust St.
Phone Calls and Messaging at Jackson County Detention, MO: start with our general phone calls and messaging guide, then confirm details with the facility at (816) 881-4200.
Register and schedule your visit at videovisitanywhere.com or through the Securus Video Visit App, then provide your email, a photo, and a government ID. After scheduling, you’ll receive a confirmation email with a PIN to enter at the lobby visitation monitors—arrive on time.
VisitationRemote video visits are available 8:00 AM–5:30 PM and 6:00 PM–9:30 PM. On-site video visits are available 8:00 AM–7:00 PM Monday through Friday, and all visits are limited to 30 minutes.
VisitationBring a valid government-issued ID—fake or altered IDs will be confiscated with no exceptions. Expect a police records check and screening through metal detectors and/or a frisk search; you must wear shoes and follow Correctional Officers’ instructions. If staff suspect you’re under the influence, you won’t be allowed to visit.
VisitationMail a Postal Money Order made payable to Jackson County Detention Center. Put the inmate’s full name and sequence number on the money order memo line.
Mail & LettersNo—do not send cash or personal/payroll checks through the mail; they are not accepted. Incoming mail and many items are screened for contraband, so use a clear return address and proper postage to reduce the chance of rejection.
Mail & LettersYou can deposit funds online, by phone, at an on-site kiosk, or by mail; the Detention Center main window does not accept funds. The facility also lists Securepak family packages and Access Corrections trust-fund deposits as options.
Mail & LettersSearch for your loved one to start communicating today
You'll need the specified government ID to visit — no exceptions. Fake or altered IDs will be confiscated.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify