How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Jackson County Sheriff's Department.

Sending Photos and Postcards

A great way to send love and support to a loved one at Jackson County Sheriff's Department is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Jackson County Sheriff's Department.

Frequently asked questions about Jackson County Sheriff's Department

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Jackson County Sheriff's Department.

2. How much does it cost to send a message to Jackson County Sheriff's Department?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Jackson County Sheriff's Department?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Jackson County Sheriff's Department. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Jackson County Sheriff's Department. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Jackson County Sheriff's Department?

   Mailing address:

   Jackson County Sheriff's Department
   102 E Laurel St
   Scottsboro, AL 35768
   Phone: (256) 574-2610

   Business hours:

   • Monday: 8:00 AM – 4:30 PM
   • Tuesday: 8:00 AM – 4:30 PM
   • Wednesday: 8:00 AM – 4:30 PM
   • Thursday: 8:00 AM – 4:30 PM
   • Friday: 8:00 AM – 4:30 PM
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at Jackson County Sheriff's Department?

   Visiting hours at Jackson County Sheriff's Department vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (256) 574-2610 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Jackson County Sheriff's Department?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Jackson County Sheriff's Department for their specific mail policies.

7. How do I send money to an inmate at Jackson County Sheriff's Department?

   You can send money to an inmate at Jackson County Sheriff's Department through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Jackson County Sheriff's Department?

   Many facilities now offer video visitation as an alternative to in-person visits. At Jackson County Sheriff's Department, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Jackson County Sheriff's Department?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Jackson County Sheriff's Department for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Jackson County Sheriff's Department, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Through comprehensive programming designed to address diverse needs, the Jackson County Sheriff's Office typically provides multifaceted support that recognizes rehabilitation as a cornerstone of effective corrections. The facility's approach often emphasizes building practical skills and addressing underlying issues that may have contributed to incarceration. These programs are generally structured to help the population develop tools for successful community reintegration while maintaining strong connections to family and support networks.

Educational programs form a vital component of the facility's offerings, with services that may include basic literacy instruction and ESL classes for non-native English speakers. The population often benefits from structured learning environments that allow individuals to complete their education or develop new academic skills. Additionally, these educational initiatives typically work in conjunction with vocational training opportunities, though specific partnerships may vary based on available resources and community connections.

Support services encompass a broad range of programs designed to address both practical and therapeutic needs. Work release programs may provide opportunities for eligible participants to maintain employment while serving their sentences, helping preserve family financial stability. Faith-based programs often supply spiritual guidance and community connections for those seeking such support. The facility typically includes practical services such as laundry facilities and may offer agriculture programs that teach valuable job skills. Additionally, specialized therapeutic interventions, including sex offender treatment programs, are generally available to address specific rehabilitation needs within the population.

Daily Life & Visitation

Structured routines and clear organizational protocols shape every aspect of the experience for the population housed at Jackson County Sheriff's Office detention facility. Daily schedules now operate on consistent timeframes that typically include designated periods for meals, recreation, and programming activities. The population regularly follows established procedures for movement between areas, with security protocols ensuring orderly transitions throughout the facility.

Housing arrangements generally consist of dormitory-style units or individual cells, depending on classification levels and available space. The population typically receives three meals per day in designated dining areas, with menus that aim to meet basic nutritional requirements. Personal property allowances usually include essential items, while commissary services may provide additional approved items for purchase. Additionally, living spaces often include basic amenities such as television access and reading materials to help structure free time.

Programming schedules supply various activities that may include educational opportunities, religious services, and recreational periods. Work assignments within the facility typically involve maintenance duties, kitchen assistance, or cleaning responsibilities that help maintain daily operations. While security considerations govern all activities, visitation policies generally allow for scheduled family contact through in-person visits or video conferencing systems. Communication options usually include monitored phone calls and correspondence, helping the population maintain important family connections during their stay at the facility.