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How to Contact an Inmate at Jefferson City Corr Center, MO (MO)

Phone calls at Jefferson City Corr Center run through an automated system. Once you understand how the PIN and call funding work, staying in touch gets much easier.

• 3 min read Based on general MO policies
How to Contact an Inmate at Jefferson City Corr Center, MO (MO)

Phone calls at Jefferson City Corr Center are tied to the offender's personal identification number (PIN). They enter that PIN into an automated security system before placing any call. If they don't have access to the correct PIN, calls won't go through.

Calls are paid for with debit minutes the offender purchases inside the facility. That usually means buying minutes through commissary (canteen) or using an on-site kiosk, then spending those minutes to place calls.

There's also a tablet option in some cases. Offenders may be able to make calls through a phone application on JPay tablets, and that calling function is powered by Securus Technologies.

Securus is the provider you'll deal with to set up your account and troubleshoot any issues. You can reach them by phone at 1-800-844-6591, or set up your account online through their website.

How to Contact an Inmate at Jefferson City Corr Center, MO (MO)

Steps to Follow

  • ✓ Confirm the offender has (and can use) their PIN for the automated calling system.
  • ✓ Decide how calls will be funded: debit minutes purchased by the offender through commissary (canteen) or an on-site kiosk, or a Securus account option.
  • ✓ If you want to fund calls ahead of time, use Securus Advance Connect to add funds to the billed-to number (BTN) you want calls to reach.
  • ✓ Ask whether the offender has access to JPay tablet calling (powered by Securus) as an additional way to place calls.
  1. Contact Securus to set up receiving calls - Use 1-800-844-6591 to start or fix an account so calls can be received.
  2. Fund the specific phone number you want called - Securus Advance Connect lets you add funds in advance to a billed-to number (BTN).

Note: Calls depend on the offender's PIN and their funding method. Before you spend time troubleshooting on your end, make sure the offender has their PIN and knows whether they're using commissary or kiosk debit minutes.

Vendor processes can change, so verify current setup requirements directly with Securus before assuming your line is ready to receive calls. The best starting point is Securus customer support at 1-800-844-6591. You can also use their website account portal if you prefer handling setup online.

  • ✓ Whether debit minutes are currently available to purchase through commissary (canteen) or the on-site kiosk for the offender you are trying to reach.
  • ✓ Whether Securus Advance Connect can be used to fund calls to your specific billed-to number (BTN).
  • ✓ Whether JPay tablet calling (powered by Securus) is available and allowed for that offender at this time.

Warning: If calls aren't going through, ask about the PIN process. Confirm whether the PIN is assigned automatically, requires any setup steps, or has restrictions that could block calls.

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