Who to Call and How to Get Notifications for an Inmate at Jefferson County Jail

Checked the facility's webpage and still can't find what you need? Call the inmate information line at 502-574-8477. This is your best starting point for general inmate questions when the website doesn't have the answer or when you need clarification on something you've seen posted.

For bond questions - especially if you're trying to post bond and want to make sure you're doing it correctly - contact the District Court Clerk's Office at (502) 595-4428 or (502) 595-3060. They handle bond-specific questions directly.

Dealing with a Metro service issue or need to report something city-related? Call Metro311. Dial 311 or (502) 574-5000. Metro311 handles general Metro help and non-emergency city services. For inmate custody questions or anything you can't find on the corrections webpage, use the inmate information line instead.

Don't want to keep calling for updates? Register with VINE. The system sends you notifications about specific inmates at Louisville Metro Department of Corrections. This is especially useful when you're juggling work, childcare, or transportation. Once registered, you'll get alerts when something changes - no more guessing or calling to check. I'd recommend signing up early. It makes tracking time-sensitive changes much easier.

Louisville Metro Department of Corrections gives each inmate an LMDC Inmate Handbook when they arrive. For facility rules or day-to-day guidance that a quick phone call won't cover, the handbook and the department's published resources are your best bet. Your loved one can reference these directly.