Mail, photos, messaging, and phone/call options for staying in touch.
Jefferson Parish Correctional contracts with Ally Telecom Group for inmate telephone and visitation services. People in custody can use phones in each housing area after booking, but you cannot call an inmate directly. The only incoming option is voicemail to approved inmates. Outgoing calls are billed per minute with no connection fees, and three-way calls are prohibited. For remote contact, NCIC provides video visits and messaging at per-item rates. To get started, create a prepaid NCIC account, add funds, then use a compatible device or supported app to complete video visits and send messages. You can set up and fund your NCIC account online or by calling the vendor's call center.
Search for a loved one and send messages and photos in minutes.
Staying in touch with someone at Jefferson Parish Correctional Center can feel confusing at first. Here's how phone calls, video visits, and messaging work, including who runs the services, what they cost, and the rules that can block a call.
Phone access is one of the fastest ways to stay connected, but jail phone systems don't work like regular calls. Here's how calling works at Jefferson Parish Correctional Center—who runs the service, how billing works, and what can get a call blocked.
Jefferson Parish Correctional Center uses Ally Telecom Group for inmate phone and visitation services. This is the company you'll work with to set up accounts and manage payments.
For mail to get to the right person at Jefferson Parish Correctional Center (JPCC), the envelope needs two key identifiers: the inmate’s name exactly as it was at the time of incarceration, and the inmate’s CCN (correctional/custody number). Those details are what staff use to match your letter to the correct inmate during processing, so small errors—like a nickname or a missing CCN—can slow things down or send mail to the wrong place.
Communication at Jefferson Parish Correctional centers on outgoing inmate calls and an approved voicemail option. Here's how it works, and what to confirm before you put money on an account or wait by the phone.
Get the name and CCN right, use the correct P.O. Box, and your letter has a much better chance of reaching your person without delays.
Sending mail to someone at Jefferson Parish Correctional Center is straightforward—address it correctly, skip the prohibited items, and your letter should get through. Here's the exact mailing address and what you need to include.
Mailing money to someone at Jefferson Parish Correctional Center (JPCC)? The details you write on the envelope matter. Here's what the jail accepts, what to include so it gets routed correctly, where to send it, and how long posting usually takes.
If you're sending mail to someone at Jefferson Parish Correctional Center (JPCC), expect it to be opened and checked before it reaches them. Here's what the inspection looks for and how to keep your mail from being rejected.
If your letter to Jefferson Parish Correctional Center (JPCC) takes longer than expected—or never arrives—the inspection process is usually why. Here's how mail gets handled, what counts as contraband, and what happens when something isn't allowed.
- Mail that originates from other inmates (whether at Jefferson Parish Correctional Center or any other penal institution) - Commissary items - Tobacco products - Blank stationery (blank paper) - Stamps and envelopes
Trying to track down basic information or fix a deposit issue? Calling the right number saves a lot of time. Here are the main contacts families use for Jefferson Parish Sheriff's Office administration, inmate housing and CCN details, and Forecomm deposit support.
Want answers fast? Call the right office the first time. Here are the key phone numbers for Jefferson Parish Jail (Jefferson Parish Correctional Center) and what each one actually handles.
Ally Telecom Group provides inmate telephone and visitation services at Jefferson Parish Correctional. Video visits and messaging are delivered through NCIC.
No. Incoming voice calls are not allowed. The only exception is voicemail messages to approved inmates. Inmates can make outgoing calls from phones in each housing area after booking.
Create a prepaid NCIC account and add funds on the NCIC website or by calling the NCIC call center. After you register and fund the account, use a compatible device or supported app/browser to complete remote video visits and messaging.
Jefferson Parish Correctional Center allows paperback books and approved magazines, but how they're shipped matters. Books and periodicals must be purchased and sent directly from a publisher or bookstore. If you buy something yourself and try to mail it in, or send it through a third party that isn't a publisher or bookstore, it will likely be rejected.
Sending reading material to someone at Jefferson Parish Correctional (JPCC) is doable, but the rules are strict. Here's what's allowed—so your order doesn't get rejected.
Jefferson Parish Correctional Center (JPCC) gives you three ways to put money on an inmate's account: the 24-hour lobby kiosk (cash, posts immediately), online deposits through Forecomm Solutions (credit/debit, also posts immediately), or mailing a money order (slower, since processing takes 1 to 3 business days after the USPS office receives it). Whichever method you pick, you'll need the inmate's CCN number so the funds reach the right account.
