How to send messages, photos, and packages
To receive phone calls from an inmate at Jester 3 Unit, register your telephone number at texasprisonphone.com and provide the inmate's TDCJ ID number. Video visits and tablet-based sessions are scheduled online through the TDCJ visitation portal or the vendor site listed for the unit—options vary by location. Some remote video kiosks are scheduled through the vendor website and may have limits (for example, one visit per month for up to 60 minutes). If the online scheduler shows a blank "Schedule Visit" button or displays "Call Unit," contact the facility directly to set it up.
Search for a loved one and send messages and photos in minutes.
Register your telephone number at texasprisonphone.com and provide the inmate's TDCJ ID number. Follow the vendor's setup steps to complete registration—some accounts require an email validation code during sign-up.
Schedule tablet or remote video visits online through the TDCJ visitation portal or the vendor website listed for the unit. Availability, visit length, and frequency can vary by unit and vendor, so confirm the unit’s scheduling rules when you book.
If the scheduler’s “Schedule Visit” button is blank or it says “Call Unit,” contact the inmate’s unit to arrange the visit directly. Also check the unit page and the vendor site for any notices about scheduling or temporary restrictions.
Write the inmate's full name and TDCJ number on the envelope, and include the unit address to help with routing. Personal mail goes through a processing center, so address it to the inmate's full name plus TDCJ number at PO Box 660400, Dallas, TX 75266-0400.
Personal mail goes to a central processing vendor, where accepted pages are scanned and delivered to the inmate’s secure tablet. If the inmate doesn’t have a tablet, the unit provides a black-and-white printed copy of the scanned correspondence.
Often, yes—legal/privileged mail, media mail, and verified publications may follow a separate process and can be handled directly by the facility instead of the central processor. Check what qualifies before you send it so it follows the correct route.
Getting on someone's visitors list at Jester 3 comes down to two things: the 10-name limit and the approval process through the visitation scheduler. Here's how the list works, how often it can be updated, and what to do if the scheduler tells you to call the unit.
Scheduling your first visit starts with the TDCJ Online Visitation Scheduler. You'll create an account, fill out a questionnaire and profile, add your inmate, and then book a time once your relationship is verified.
Sending money to someone at the Jester 3 Unit is straightforward once you know the two things that trip people up: who's allowed to deposit, and what details you need to include. Here's how to avoid delays and get your deposit accepted.
