What Happens If Your Mail Gets Rejected at Johnson County ADC (and how to appeal)

When mail is rejected - whether entirely or just part of it - the inmate receives a written notice explaining why. This notice is your starting point for understanding what went wrong and deciding whether to fix the issue or file an appeal.

Johnson County ADC uses Smart Communications/MailGuard to process non-privileged mail off-site. Address your non-privileged mail to Smart Communications at P.O. Box 9176, Seminole, FL 33775-9176, and include the inmate's name and CFN. Since MailGuard handles processing, you can create a free account to track delivery, get rejection notifications, and download copies of processed mail. This can save you a lot of guesswork when you're trying to figure out whether something was received, delayed, or rejected.

Here's a common mistake: sending something the facility considers a "package." At Johnson County ADC, anything requiring more than first-class postage counts as a package - and packages need prior approval. If your envelope needed extra postage, that alone could trigger a rejection.

Have questions about what happened or how mail works at Johnson County ADC? Call 913-715-5900. It's the fastest way to get clarity on what the facility expects and what to do next.

Legal mail works differently. Attorney correspondence (privileged mail) must be clearly marked and sent via USPS to: Johnson County Adult Detention Center, 101 North Kansas Ave, Olathe, KS 66061. Include the inmate's name and CFN. Sending attorney mail through the non-privileged process creates delays and confusion.

Quick Checklist

• ✓ For non‑privileged mail, address it to Smart Communications (MailGuard) at P.O. Box 9176, Seminole, FL 33775-9176, with the inmate’s name and CFN
• ✓ Sign up for the free MailGuard service so you can view delivery status, receive rejected‑mail notifications, and download copies of processed mail
• ✓ Upload photos through Smart Communications instead of mailing printed photos
• ✓ Keep postage at the cost of a first‑class stamp unless you already have prior approval (postage over that amount can make it a “package,” which won’t be accepted without approval)

Sending attorney correspondence? Label it clearly as legal/privileged mail and mail it via USPS to Johnson County Adult Detention Center, 101 North Kansas Ave, Olathe, KS 66061. Include the inmate's name and CFN. Keeping legal mail separate from non-privileged mail helps avoid unnecessary rejections or delays.