Send Photos & Mail at Johnson County Adult Detention Center

How to send messages, photos, and packages

Overview

Staying in touch with someone at Johnson County Adult Detention Center can include in-person visits, video visits, phone calls, and electronic messages through tablet vendors. Commissary and inmate banking are handled through Summit. An inmate account is created at booking, and funds can be used for commissary, phone time, medical services, or programs. For mail-specific problems or to appeal a mailroom decision, contact the detention mailroom at 913-715-5900 or email DetentionMailroomAppeals@jocogov.org. Phone and tablet services run through third-party vendors, so you'll need to register an account and add funds before you can receive calls or send messages. Vendor rules and fees vary, so check the facility page or vendor portal for exact steps and restrictions.

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Quick Facts

  • Mailroom questions and appeals can be directed to 913-715-5900 or DetentionMailroomAppeals@jocogov.org.
  • An inmate account is created at booking and is managed through Summit for commissary and related charges.
  • Funds in an inmate account may be used for commissary, phone time, medical services, or programs.
  • Phone calls and electronic messaging generally require accounts with contracted vendors and prepayment before use.

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Common Questions

How do I add money to an inmate’s account at Johnson County ADC?

Inmate accounts are created at booking and managed through Summit. Money added to the account can be used for commissary, phone time, medical services, or programs.

Who do I contact about mail problems or to appeal a mail decision?

Call the detention mailroom at 913-715-5900. To appeal a mail decision, email DetentionMailroomAppeals@jocogov.org.

Can I receive phone calls from an inmate and how do I set that up?

Yes. Phone service runs through a third-party vendor, and calls are typically outgoing from the inmate using a prepaid or approved collect setup. Create an account with the facility's approved phone vendor and add funds before you expect calls. Rules and fees vary by vendor.

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