How to Contact an Inmate at Facility

Before you send anything through the U.S. Postal Service, here's how this facility handles regular (non-privileged) mail. Non-privileged general mail is processed off-site, then delivered to the inmate electronically on password-protected kiosks or tablets. Your letter or card won't be handed over as a physical piece of mail. Instead, it shows up as a digital delivery on their device.

Getting the address right matters, especially since mail is routed to an off-site processing center. For non-privileged mail, use this exact format: Inmate's Name – Inmate's CFN C/O Smart Communications Johnson County Sheriff's Office P.O. Box 9176 Seminole, Florida 33775-9176

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• ✓ Address non-privileged mail exactly like this: Inmate’s Name – Inmate’s CFN C/O Smart Communications Johnson County Sheriff's Office P.O. Box 9176 Seminole, Florida 33775-9176

• ✓ Expect non-privileged USPS mail to be processed off-site and delivered electronically on password-protected kiosks or tablets, not as physical mail

• ✓ Sign up for a free MailGuard® account to track delivery status, get rejected-mail notifications, and download copies of processed mail

1. Call with mail-procedure questions - Contact 913-715-5900 for help with how to send mail and how it is processed.
2. Appeal a returned-mail decision by email - Send your appeal to DetentionMailroomAppeals@jocogov.org.

Sending something time-sensitive? Double-check a few details with the facility first: confirm that non-privileged USPS mail is still processed off-site and delivered electronically on kiosks or tablets, that MailGuard® is still free and provides delivery status, rejected-mail notices, and downloadable copies, and that the addressing format (especially the inmate's CFN) is exactly right. If you're unsure about anything, check the facility's official information or call 913-715-5900. Keep DetentionMailroomAppeals@jocogov.org handy in case you need to appeal returned mail.