Sending Photos to Johnson County Inmates: A Short Checklist to Avoid Rejection
Want your photos to actually make it through the mailroom? Focus on two things: send them the right way, and make sure the content and clothing clearly stay within the rules.
Photographs for Johnson County inmates must be uploaded through Smart Communications. Don't mail loose photos, even if it seems easier. The facility expects all photos to go through the upload process.
If you're sending non-privileged mail through USPS, address it exactly like this so it gets matched to the right person: Inmate's Name – Inmate's CFN C/O Smart Communications Johnson County Sheriff's Office P.O. Box 9176 Seminole, Florida 33775-9176. Non-privileged general mail is processed off-site through MailGuard® and delivered electronically to the inmate on password-protected kiosks or tablets.
Top Rejection Reasons
- ✓ Explicit material or sexually explicit content
- ✓ Weapons
- ✓ Alcohol
- ✓ Gang references
Clothing is one of the most common reasons photos get rejected. Any photo showing transparent, provocative, or revealing clothing can be denied. That includes low-cut tops, halter tops, crop tops, and tube tops. Keep it simple and conservative, and make sure everyone in the photo is fully clothed. Watch out for shorts and skirts, too. If they don't extend past mid-thigh, the photo won't be accepted, even if everything else looks fine.
Quick Preupload Checklist
- ✓ Upload photos through Smart Communications (do not mail loose photos)
- ✓ If you mail non-privileged items via USPS, use this exact format: Inmate’s Name – Inmate’s CFN, C/O Smart Communications, Johnson County Sheriff's Office, P.O. Box 9176, Seminole, Florida 33775-9176
- ✓ Double-check the content: no explicit or sexually explicit material, weapons, alcohol, or gang references
- ✓ Double-check clothing: everyone fully clothed, no transparent/provocative/revealing outfits (including low-cut, halter, crop, or tube tops)
- ✓ Check shorts and skirts: they must extend past mid-thigh
Note: Non-privileged general mail is processed off-site and delivered electronically on password-protected kiosks or tablets (MailGuard®). This is why content and clothing rules still apply, even when you send something by mail.
If your correspondence is fully or partially rejected, the inmate will get a written notice listing the reason(s). Ask them to share what it says. It usually points to the exact issue, so you know what to fix before trying again.
- Read the written rejection notice - Have the inmate tell you the reason(s) listed, so you know what triggered the denial.
- Appeal the decision by email - Send your appeal to DetentionMailroomAppeals@jocogov.org.
- Call with procedural questions - For questions about mail procedures, call 913-715-5900.
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