Send Photos & Mail at Johnson County Jail, MO

How to send messages, photos, and packages

Overview

Here's what you need to know about staying in touch with someone at Johnson County Jail: who to contact about mail issues, how to appeal returned mail, and what inmates can pay for with account funds. For mail procedure questions, call 913-715-5900. If mail gets returned and you want to appeal, email DetentionMailroomAppeals@jocogov.org. Inmate account balances are commonly used for commissary purchases, phone time, medical charges, and detention programs. For phone calls, video visits, and electronic messaging, you'll typically need to register with the facility's vendor, verify your identity, and fund a debit or prepaid account before making calls or scheduling remote visits. If you have general questions or need to confirm the vendor or registration steps, try the switchboards at Central Booking (913-715-5100) or the New Century Adult Detention Center (913-715-5900).

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Quick Facts

  • For mail procedure questions call 913-715-5900.
  • To appeal returned-mail decisions email DetentionMailroomAppeals@jocogov.org.
  • Inmate account funds may be used to buy commissary items, phone time, pay for medical services, or other detention center programs.
  • Central Booking is located at 101 North Kansas Avenue; switchboard phone is 913-715-5100.
  • New Century Adult Detention Center is at 27745 West 159th Street; switchboard phone is 913-715-5900.

Send Photos & Mail Guides

Common Questions

Who do I call with questions about inmate mail at Johnson County Jail?

Call 913-715-5900 with questions about mail procedures at Johnson County Jail.

How do I appeal a returned-mail decision?

Email DetentionMailroomAppeals@jocogov.org to appeal a returned-mail decision.

What can inmate account funds be used for?

Inmate account funds may be used for commissary items, phone time, medical fees, or other detention center programs.

Do I need to register with a vendor to receive calls or video visits?

Yes, in most cases. You'll need to register with the facility's approved vendor, upload your ID and a headshot, and get approved before using remote visits or messaging services.

Other Guides for Johnson County Jail, MO

Phone & Messaging

How to Contact an Inmate at Facility

Before you send anything through the U.S. Postal Service, here's how this facility handles regular (non-privileged) mail. Non-privileged general mail is processed off-site, then delivered to the inmate electronically on password-protected kiosks or tablets. Your letter or card won't be handed over as a physical piece of mail. Instead, it shows up as a digital delivery on their device.

Sending Money

How to Send Money to Facility

Sending money is usually straightforward once you have the right identifier for your loved one. Here are the deposit options and exact steps to get it done.

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