How Johnson County Jail's digital mail works — GettingOut tablets and the Phoenix, MD address confusion
Trying to send mail to someone at Johnson County Jail? Personal mail now goes through a digital system. The confusing part: the jail's website includes conflicting instructions about a Phoenix, Maryland mailing address. Verify the correct destination before you send anything.
Johnson County Jail delivers all personal mail digitally through GettingOut tablets. Your letters, photos, and drawings get scanned and sent to your loved one's tablet rather than delivered as paper mail.
Note: The jail’s wording focuses on personal mail only, specifically items like letters, pictures, and drawings.
One section of the jail's website says physical personal mail must go to a processing address: PO Box 247, Phoenix, MD 21131. The format shown includes the facility name and state, the inmate's name and identifier, followed by that Phoenix, Maryland PO Box.
But the same page also warns: "DO NOT send to the Phoenix, MD address." That directly conflicts with the PO Box 247 instruction, leaving families unsure where mail should actually go.
Heads up: The jail page says both "send it to PO Box 247, Phoenix, MD 21131" and "DO NOT send to the Phoenix, MD address." Verify the correct destination before mailing anything.
Envelope Requirements
- ✓ Complete facility name (no abbreviations) and the state
- ✓ Inmate’s full name and identifier
- ✓ Sender’s full name and physical address
There's one key exception to the digital system: attorney-client privileged mail, packages, and parcels. Those items still go directly to the facility, not through the digital mail process.
- Call the jail to confirm the correct destination. The facility advises contacting them directly at 817-556-6000. Ask whether personal mail should be sent to PO Box 247, Phoenix, MD 21131 or not, since both instructions appear on the jail page.
- Double-check the envelope details before mailing. Use the full facility name (no abbreviations) and state, the inmate’s full name and identifier, and your full name and physical address.
- Send only personal mail items. Stick to letters, pictures, and drawings unless the jail tells you a different method for anything else.
Why verify first: The jail page gives two opposite directions about the Phoenix, Maryland address. A quick phone call can save you from rejected or delayed mail.
Can I send photos? Yes. The jail's guidance specifically lists pictures as allowed personal mail, along with letters and drawings.
Do I need a return address? Yes. The facility instructions say the sender’s full name and physical address should be included.
Can I mail checks or money orders? Check with the jail first. The website directs people to follow facility guidelines for payments.
What about attorney mail? Attorney-client privileged mail is handled separately from personal mail. It goes directly to the facility, along with packages and parcels.
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