How to Send Mail to Someone at Johnson County Jail (GettingOut tablets, what to send, and attorney mail)
Sending mail to someone at Johnson County Jail works differently than you might expect—personal mail gets delivered digitally through a GettingOut tablet. Here's what you need to know about what counts as personal mail, how to label it correctly, and when to send something directly to the facility instead.
Johnson County Jail delivers personal mail electronically. When you send a letter, staff scan it and deliver it to your loved one through the GettingOut tablet system. They won't receive the original paper letter.
How you address the envelope matters - the jail uses those details to match your mail to the right person for electronic delivery. Include the complete facility name (no abbreviations), the state, your loved one's full name and identifier, and your own full name and physical address as the sender.
What Personal Mail
- ✓ Letters
- ✓ Pictures
- ✓ Drawings
Attorney-client privileged mail doesn't go through the GettingOut electronic system. Same goes for packages and parcels - those should go directly to the facility. Don't route legal mail or parcels through the same channel you'd use for personal letters and photos.
On the jail’s page, there’s a line that says: “After that date, you will have to send your physical mail to: Name of Facility, State Inmate Name, Inmate Identifier PO Box 247 Phoenix, MD 21131” and it gives an example formatted as: “Johnson County Jail, TX John Smith SO#11111 PO Box 247 Phoenix, MD 21131.”
On that same page, there’s also a clear warning that says: “DO NOT send to the Phoenix, MD address.”
Those two instructions conflict, so don't guess. Call the jail to confirm their current mail routing before you send anything. A quick phone call can save you weeks of delays. If the jail uses a vendor for mail processing, check the vendor's support guidance for the correct address format for Johnson County Jail.
Practical Steps Before
- ✓ Use the complete facility name (no abbreviations) and include the state
- ✓ Write the incarcerated person’s full name and identifier
- ✓ Include your full name and physical (street) address as the sender
Not sure if your item will be treated as personal mail (digital delivery) or something that must go directly to the facility? Confirm before you send it. Since Johnson County's personal mail goes through GettingOut tablets, getting the address question answered upfront can prevent delays or rejections.
If your mail doesn't arrive or gets rejected, the jail directs families to report delivery issues to TextBehind support via TextBehind direct e-mail. You can also follow up with the facility to confirm the current mail policy and whether your addressing format needs to be corrected.
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