What You Can and Can't Mail to Johnson County Jail: Letters, Photos, and Legal Mail
Mail rules can be confusing, especially when a jail uses a digital mail system. Here's how Johnson County Jail handles personal mail, what counts as
At Johnson County Jail, personal mail isn’t handed to your loved one as a physical letter. Instead, all personal mail is delivered digitally to the incarcerated person through the GettingOut tablet system. That means your letter, photo, or drawing is processed and then shown to them electronically, rather than arriving as the original paper you sent.
Note: The digital delivery rule applies to personal mail (like letters, pictures, and drawings). Attorney-client privileged mail is handled differently and should still go directly to the facility.
Accepted Digital
- ✓ Letters
- ✓ Pictures (photos)
- ✓ Drawings
Attorney-client privileged mail is not delivered through the digital system. If you’re sending legal correspondence that’s meant to be privileged between an attorney and client, it needs to be sent directly to the facility, not routed through the digital mail process.
Reminder: Do not send attorney-client privileged mail through the digital mail channel - send it directly to the facility address instead.
If you want your personal mail to make it through the electronic delivery workflow, the addressing details matter. Use the complete facility name (no abbreviations) and include the state - this helps route your mail correctly. You’ll also need to clearly list the incarcerated person’s full name and their identifier, since that’s how the system matches mail to the right person. Finally, include your own full name and a physical return address; missing sender details can cause delays or stop the mail from being processed.
- Write the complete facility name and state - don’t abbreviate the facility name.
- Add the inmate’s full name and identifier - this is required to route it to the right person.
- Include your full name and physical address - make sure your return address is complete.
Quick Do Dont
- ✓ Do include the complete facility name (no abbreviations) and the state.
- ✓ Do include the inmate’s full name and identifier.
- ✓ Do include your full name and physical (street) return address.
- ✓ Do send only personal mail items like letters, pictures, and drawings for digital delivery.
- ✓ Don’t send attorney-client privileged mail through the digital mail channel.
- ✓ Don’t route packages/parcels through the digital mail process; send them directly to the facility.
Legal mail: Attorney-client privileged mail should continue to go directly to the facility, not through the digital delivery process.
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